Job Type: Permanent
Work Model: Hybrid
Reference code: 129530
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Kitchener, ON; Ottawa, ON

WHAT WILL YOUR TYPICAL DAY LOOK LIKE?

We are looking for a results-driven Manager – Indirect Tax Technology to support and enhance our global indirect tax systems, primarily focusing on Thomson Reuters OneSource and SAP integration. This role requires a technically strong and detail-oriented individual who can manage a team, ensure operational excellence, collaborate with global stakeholders, and contribute to innovation. The candidate will report directly to the Senior Manager and is expected to follow direction, execute initiatives, and work closely with Release Train Engineers (RTEs) and other cross-functional teams.

EDUCATION:

Bachelor’s degree in computer science, Business Administration or equivalent educational or professional experience and/or qualifications

OUR PURPOSE

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

PRIMARY DUTIES:

• Work under the guidance of the Senior Manager, executing on strategic initiatives and daily operational priorities.
• Lead and mentor a team supporting the OneSource–SAP integration and related tax technology.
• Collaborate with Global Process Owners and local tax teams to ensure configurations meet country-specific tax requirements.
• Partner with Release Train Engineers (RTEs) to align on release cycles, deployments, and system readiness.
• Drive solutioning of complex technical and business problems, ensuring high-quality design and delivery.
• Oversee production support operations, ensuring SLAs are met and issues are resolved with root cause analysis.
• Lead innovation efforts such as automation, tool enhancements, and system improvements.
• Ensure compliance with internal controls, audit requirements, and regulatory changes.
• Maintain clear documentation, SOPs, and knowledge-sharing practices.
• Provide ongoing support to Member Firm after rollouts, addressing system issues, enhancements, or additional configurations.
• Assist in troubleshooting, updating, and maintaining the ONESOURCE Tax system to accommodate new tax rules or business changes.
• Stay updated with the latest tax laws and regulations across jurisdictions to ensure the ONESOURCE solution is compliant.
• Recommend updates or enhancements to the system to address changing regulatory requirements.
• Identify opportunities to improve ONESOURCE Tax processes and system performance.
• Recommend process optimizations and best practices to enhance tax reporting efficiency and accuracy.