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Manager - Information Technology - Noida - Sector 62 at Tata Capital
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Production Support, Incident Management, Change Requests, Enhancements, New Development, Issue Resolution, UiPath, Automation Anywhere, Power Automate, SQL, Excel, APIs, Documentation, Testing, Deployment, System Performance

Industry

Financial Services

Description
Key Responsibilities * Handle day-to-day production support activities. * Work on enhancements, change requests, and new development. * Analyse issues and provide timely resolution. * Coordinate with business users, vendors, and internal teams. * Ensure smooth functioning of existing processes / BOTs / applications. * Prepare documentation such as FSD, BRD, SOP, and RCA. * Participate in testing, deployment, and release activities. * Monitor system performance and ensure stability. * Support audit, compliance, and security requirements. Required Skills * Minimum 5 years of experience in IT / RPA / Automation / Application Support / Development. * Strong understanding of production support and incident management. * Experience in handling change requests and enhancements. * Knowledge of tools such as UiPath / Automation Anywhere / Power Automate / SQL / Excel / APIs (modify as needed). * Good communication and coordination skills. * Ability to work independently and handle multiple tasks. Preferred Skills * Experience in Banking / Financial Services / IT Operations. * Experience in BOT support / RPA support / Application support. * Knowledge of Azure / Windows / Server / Email / MFA / API integration (optional). * Experience in vendor coordination. Education * Bachelor’s degree in engineering / computer science / IT / Equivalent. Additional Requirements * Strong problem-solving skills. * Ability to work under pressure. * Good documentation skills. * Flexible to support production issues if required.
Responsibilities
The role involves managing day-to-day production support activities, handling enhancements, change requests, and new development tasks for existing processes and applications. Responsibilities also include coordinating with various stakeholders and ensuring the smooth functioning of systems while preparing necessary documentation.