Manager, Infrastructure Systems (Server Build Team) at Emory Healthcare

Tucker, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Problem-solving, Infrastructure Planning, Project Management, Technical Issue Resolution, Collaboration, Cloud Solutions, Automation, Configuration Management, System Monitoring, Networking, Security Best Practices, Agile Practices, ITIL Frameworks, Analytical Skills

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more *Remote but must reside in Atlanta metro area for in person meetings when applicable* Description The Manager of Infrastructure Systems on our Server Build Team is responsible for leading a team of infrastructure engineers in supporting a hybrid, enterprise environment. This role involves developing and implementing short- and long-term goals to meet organizational objectives, recruiting and retaining staff, establishing and enforcing policies and procedures, resource management to complete key organizational projects, and continuously improving the capability of Emory's compute platforms. The Manager collaborates with IT leadership and cross-functional teams to drive infrastructure initiatives that support business growth and operational efficiency. The server build team is responsible for project-based work, automation, Infrastructure as Code (IaC), and continuous improvement. The Manager of this team will lead the team's continuous infrastructure modernization shift to cloud operating models and SRE. This position will primarily be remote, but requires a local candidate for as needed in person leadership meetings. RESPONSIBILITIES: Team Leadership & Development: Manage and mentor a team of technical engineers, fostering a culture of collaboration and professional growth Recruit, retain, and develop staff to maintain a high-performing infrastructure team Establish performance expectations and conduct regular evaluations to ensure continuous improvement Infrastructure Planning & Implementation: Develop and implement short- and long-term infrastructure goals aligned with organizational objectives Lead infrastructure projects and initiatives to enhance system capabilities and operational efficiency Ensure high availability, security, and scalability of enterprise infrastructure systems Ensure projects are delivered on-time and in-budget Policies, Procedures, & Performance Monitoring: Establish and enforce policies, procedures, and key performance indicators (KPIs) for infrastructure operations Monitor the operations and performance of server systems (both cloud and on-premise) to ensure optimal performance and security Implement best practices to maintain a highly reliable, mission-critical, geographically dispersed production environment Technical Issue Resolution & Support: Coordinate and resolve technical issues promptly to minimize downtime and service disruptions Collaborate with internal teams and external vendors to troubleshoot and implement solutions effectively Provide strategic input on technology investments and enhancements Collaboration & Strategic Initiatives: Work closely with IT leadership to align infrastructure strategies with business needs Drive continuous improvement initiatives to enhance infrastructure reliability and efficiency Ensure compliance with regulatory requirements and industry standards MINIMUM QUALIFICATIONS: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience in lieu of degree can be accepted. Experience: Seven years of experience, including designing and implementing highly complex systems on multiple platforms Technical Expertise: Experience managing a highly reliable, mission-critical, geographically dispersed production environment. Strong understanding of enterprise infrastructure, networking, and security best practices. Knowledge of cloud-based and on-premises infrastructure solutions. Experience with automation, configuration management, and system monitoring tools Skills: -Excellent leadership, communication, and problem-solving abilities. Ability to work independently and collaboratively in a dynamic environment. Strong analytical and decision-making skills PREFERRED QUALIFICATIONS: Master's degree in a relevant field. Experience with ITIL frameworks and service management best practices Relevant certifications such as PMP, VCA, AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator Familiarity with SDLC and Agile practices Previous experience managing enterprise infrastructure teams Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The Manager of Infrastructure Systems leads a team of engineers in supporting a hybrid enterprise environment, focusing on infrastructure modernization and project-based work. Responsibilities include team leadership, infrastructure planning, policy enforcement, and technical issue resolution.