Manager Inside Sales at Etihad Airways Australia

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inside Sales Leadership, B2B Sales, Lead Qualification, Salesforce CRM, Pipeline Management, Lead Scoring, Sales Coaching, Data Analysis, Virtual Selling, Strategic Planning, Revenue Generation, Stakeholder Collaboration

Industry

Airlines and Aviation

Description

Job Description We are looking for a driven and results-oriented Inside Sales Manager to join our commercial team. This role plays a critical part in driving early-stage sales activity, identifying opportunities, qualifying leads, and converting them into revenue-generating accounts. Accountabilities Lead and scale the global inside sales function targeting SMEs, unmanaged corporates, and trade partners Drive new business generation and conversion of inbound, outbound, and dormant leads Drive outbound engagement through calls, emails, and campaigns in collaboration with Marketing Lead, coach, and develop Inside Sales teams, driving performance against activity and conversion KPIs Optimise Salesforce CRM and sales tools to enhance lead routing, engagement, and pipeline visibility Implement segmentation, lead scoring, and qualification frameworks to prioritise opportunities Develop and monitor dashboards tracking conversion rates, response times, and revenue contribution Ensure seamless handover of qualified opportunities to Field Sales with full context and momentum Embed CRM discipline, data accuracy, and virtual selling best practices Collaborate with Sales, Marketing, Revenue Management, and Finance to align on growth strategy Qualifications Bachelor’s degree in Business, Sales, or related field (Master’s preferred) 5+ years’ experience in aviation sales, B2B sales, or inside sales leadership Proven experience building or scaling inside sales or digital sales teams Strong analytical and data interpretation skills Solid understanding of airline commercial and revenue functions Experience with Salesforce or similar CRM Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. To learn more visit www.etihad.com Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent. Division: Revenue & Commercial Division

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Responsibilities

Lead and scale the global inside sales function to drive new business generation and convert leads into revenue-generating accounts. Optimize CRM tools and implement qualification frameworks to ensure a seamless handover of opportunities to Field Sales.