Manager, Internal Controls at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Internal Controls, Audit, Compliance, Analytical Skills, Problem Solving, Communication Skills, Presentation Skills, Process Improvement, Data Analysis, Collaboration, Detail Oriented, Strategic Thinking, Project Management, Governance Processes, Control Frameworks

Industry

Software Development

Description

Identify issues and recommend best practices for internal control processes. Lead functional projects and programs to enhance internal control effectiveness. Partner with teams to analyze business trends and their impact on internal controls. Develop and implement strategies for process improvements within the internal controls function. Ensure compliance with laws and regulations through effective internal control measures. Manage the end-to-end Product Change Review process, ensuring all launches undergo robust risk evaluation and control validation. Prepare detailed QA reports highlighting key findings, emerging trends, and recommendations for process improvement. Build and maintain a comprehensive Risk and Control Inventory for all Checkout sub-products, ensuring accurate mapping of processes, risks, and controls. Develop process-level risk heat maps to visualize and prioritize areas of risk exposure, driving data-informed decision-making. Develop a strong understanding of Checkout products, user flows, and operational dependencies. Audit & Regulatory Engagement Support Internal and External Audit engagements, Second Line of Defense (2LOD) reviews, and Regulatory Examinations. Ensure documentation and evidence are maintained to support risk assurance and control testing activities. Deliver management reports, dashboards, and presentations summarizing risk exposure, QA results, and key trends. Provide timely updates and recommendations to senior management on the risk posture and control environment. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Lead cross-functional workstreams focused on risk mitigation, control enhancement, and audit readiness. Collaborate with global partners to share best practices and strengthen the overall risk culture across the Checkout domain. Bachelor's degree in Finance, Risk Management, Business, or a related field (Master's preferred). 5-8 years of relevant experience in Risk Management, Internal Controls, Audit, or Compliance, preferably within FinTech, Payments, or Financial Services. Strong understanding of risk assessment methodologies, control frameworks, and governance processes. Proven experience conducting QA and control testing, preparing detailed analytical reports, and providing actionable recommendations. Excellent presentation and PowerPoint skills, with the ability to communicate risk insights effectively to senior stakeholders. Exceptional verbal and written communication skills, with the ability to collaborate cross-functionally and drive productive discussions with internal and external partners. Strong analytical and problem-solving skills, with the ability to use data and tools (e.g., Excel, internal platforms) to quantify impacts and support decision-making. Highly organized and detail-oriented, able to manage multiple priorities, meet deadlines, and maintain clear, accurate documentation. Strategic and critical thinker who applies sound judgment, validates assumptions with data, and balances risk exposure with business objectives. Proactive, adaptable, and collaborative, with a passion for identifying, analyzing, and solving complex problems. Experience with Jira, ServiceNow, Archer, or similar risk management tools preferred.

Responsibilities

The Manager, Internal Controls will identify issues and recommend best practices for internal control processes while leading projects to enhance effectiveness. They will also manage the Product Change Review process and prepare detailed QA reports highlighting key findings and recommendations.