Manager, Internal Fraud & Conduct Risk Management at American Express Company South Africa

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

155000.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Audit, Compliance, Investigations, Project Management, Analytical Skills, Critical Thinking, Communication Skills, Interpersonal Skills, Team Collaboration, Adaptability, Problem Solving, Quality Assurance, Policy Adherence, Operational Risk, Conduct Risk

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Position Summary: Global Security protects the Company, its customers, and its colleagues against harm and losses by providing a full range of physical security and investigative services. Global Security is responsible for performing investigations related to the possible violation of a criminal law or suspected wrongdoing. This first line of defense role provides a unique opportunity to work with a global team and gain a deep understanding of the Global Security Department’s processes, specifically investigations of internal fraud and conduct related matters. This role will focus on supporting the Internal Fraud program with compliance to American Express policy, internal standard adherence, conduct reporting requirements, quality assurance, and procedural control reviews. Responsibilities include but are not limited to: Working with stakeholders, across all lines of defense, to drive Internal Fraud related operational and compliance risk projects. Providing clear and effective communication and visibility of program requirements, metrics, and policy adherence to GS Investigations leadership and business partners. Reviewing and updating, where required, the GS Internal Fraud Investigations departmental standards and procedures to align with new or existing compliance and enterprise policy mandates. Performing quality assurance reviews of Internal Fraud and Conduct cases to ensure compliance with enterprise policy and department standards. Providing accurate and timely reporting of Internal Fraud and Conduct metrics established within policies and standards. Managing and supporting the Global Security Internal Fraud program with adherence to the Internal Controls Framework, Enterprise Issue Management, Risk and Control Self-Assessment, and Enterprise Operational Risk Event Policies. Supporting, as required, second- and third-line assessments, audits, and inquiries. Minimum Qualifications: Three to five years relevant experience specializing in risk, audit, compliance, or investigations. Strong project management skills with a proven ability to problem solve, prioritize tasks, and maintain a sense of urgency while managing multiple global initiatives. Must be detail oriented with strong analytical and critical thinking skills. Demonstrated ability to adapt, be flexible, multi-task, work independently, and be self-motivated in a team environment. Dynamic, collaborative, and team focused individual with excellent communication skills is a must. Logical, consultative, adaptive to change, and an informed risk taker. Ability to challenge the status quo, inspire change, influence without direct authority, and deliver results. Strong interpersonal skills with a proven ability to develop and maintain relationships with colleagues across multiple business functions. Preferred Qualifications: Professional certification (e.g., CPP, CISA, CISM, CISSP, etc.) Bachelor’s or master’s degree. Strong understanding of internal fraud, conduct risk, operational risk management, or regulatory compliance. Proven experience in at least one of the following: Operational Risk Audit Compliance Program / Process Management Guardian Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The role involves supporting the Internal Fraud program and ensuring compliance with American Express policies and standards. It includes managing operational and compliance risk projects and performing quality assurance reviews of internal fraud and conduct cases.