JOB INFORMATION

Job Requisition ID: 72756
Ministry: Education and Childcare
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: Open until filled
Classification: Manager Zone 2
Salary: $3,390.00 to $4,493.32 bi-weekly ($88,479 - $117,275 /year)

MINISTRY OF EDUCATION AND CHILDCARE

Through safe and caring schools for all students, Alberta’s government is making life better by investing in education – one of the most important investments we can make in our future. The Ministry is responsible for: developing and evaluating curriculum; teacher development and certification; supporting students with diverse learning needs; funding and supporting school boards; First Nations, Métis and Inuit and Francophone education; and overseeing basic education policy and regulations.

REQUIREMENTS:

Bachelor’s degree in a related field (Education, Social Sciences, Public Administration, Legal Studies) plus 4 years progressively responsible related experience; or equivalent as described below.

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

The position requires experience and advanced knowledge and thorough understanding of:

• Experience conducting investigations in a regulatory environment.
• Experience managing staff in an unionized environment.
• Experience with administrative fairness principles.

The following are considered assets to the position:

• Experience working within statutory/legislative frameworks.
• Experience working in the teaching profession.
• Experience within the Government of Alberta, working knowledge of GOA procedures and systems.

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ROLE RESPONSIBILITIES

Reporting to the Director, Investigations, this role provides direct guidance, leadership, and expert advice to a team of Investigators. This position directly supervises a team of 7 Investigators. The Manager, Investigations will be responsible for:

• Leading and supervising investigations in alignment with principles of natural justice and administrative fairness.
• Ensuring departmental goals are met.
• Building investigator’s competencies and fostering excellence through staff development.

KEY RESPONSIBILITIES:

• The Manager, Investigations is a critical role in ensuring complaints of alleged unprofessional conduct and professional incompetence filed against Alberta certificated teachers and teacher leaders are thoroughly investigated to ensure the Commissioner’s interests are appropriately considered and represented. The incumbent achieves this through oversight of a large caseload, review of investigation plans and interview plans, analysis of investigation reports and providing ongoing feedback to investigators ensuring legislative, legal and procedural compliance is achieved in each investigation. The Commissioner for the Alberta Teaching Profession Commission is the decision maker on all files.
• The Manager, Investigation is required to demonstrate a high degree of discretion, neutrality, confidentiality and political acumen. The incumbent consistently interacts with investigators, administrative staff and senior leadership of the Commission, and routinely communicates with certificated teachers and teacher leaders, complainants and representatives from the Alberta Teachers’ Association.
• The Manager, Investigations is required to provide expert advice in investigation techniques, policies and procedures and report writing. The incumbent will be required to manage the Investigation Team’s performance assessments and ensure Key Performance Indicators (KPI) are achieved. The Manager is required to act in the Director’s, Investigations absence.
• The incumbent will proactively identify relevant patterns and trends, and present initiatives and/or recommendations to the Director, Investigations. The Manager, Investigations will contribute to quarterly and annual reports.
• The Manager, Investigations will analyze complex issues related to nuanced complaints of unprofessional conduct and or professional incompetence and independently provide expert advice regarding investigative strategies and ensuring principles of administrative fairness are upheld.
• The Manager, Investigations will identify and communicate investigation framework improvements to the Director, Investigations, including any Branch initiatives which would result in more innovative, efficient and effective service delivery while ensuring investigative standards are met.
• The incumbent will be responsible for addressing, managing and resolving HR related issues in a unionized environment and elevating issues to the Director, Investigations when deemed necessary.
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