THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

Homes NSW is committed to enhancing the lives of people through innovative housing solutions. As part of the broader cluster, we offer shared IT infrastructure services and work towards delivering impactful projects that contribute to our community. We are now looking for an experienced IT Manager & Data Analysis expert to lead and manage our IT systems, contractor performance, and data analysis functions.
The IT Manager leads and manages the day-to-day support of Homes NSW IT systems, ensuring the smooth operation of housing portfolio assets within a shared IT infrastructure environment. This position also plays a key role in delivering contractor performance reporting through effective data analysis and verification activities. The IT Manager ensures the alignment of resources to maximize efficiencies and supports critical project outcomes.

WHAT YOU’LL DO

You’ll oversee the daily business support of Portfolio Management Assets IT systems, ensuring service providers meet their service obligations and performance targets. You will lead the development and delivery of a portfolio of IT projects, identifying interdependencies and leveraging resources to achieve organisational outcomes.
You will oversee the management of the IT portfolio, including software licensing, hardware, and service contracts, ensuring the annual IT contract schedule is up to date and you will lead and manage teams, including internal and external project staff, ensuring project milestones and outcomes are met.
You’ll provide expert advice to stakeholders on emerging issues, offering recommendations to ensure projects are delivered on time, within budget, and in line with policy objectives as well as build and maintain effective relationships with stakeholders, managing communication, negotiation, and issue resolution for both IT support and project delivery.
You will also be responsible to verify the implementation of the Performance Management Framework by contractors, working closely with Contract Managers to address performance gaps and report on performance trends to improve senior management’s understanding and decision-making capacity, recommending improvements to contractor processes.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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