Manager – IT Operations Windows & Linux at Parexel

Hyderabad, Andhra Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, Windows, Linux, Active Directory, GPO, DNS, DHCP, Server Lifecycle, OS Patch Management, Vulnerability Remediation, Technical Management, Operational Metrics, KPI Reporting, Documentation, Mentoring, System Monitoring

Industry

Pharmaceutical Manufacturing

Description

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Qualifications: BS/MS degree in Computer Science, Engineer, or a related degree 3-5+ years working in a technical leadership/managerial role with IT Operations Highly organized and have clear, concise communication skills. Ability to function in a Global organization with a flexible and dynamic team environment. Experience working on capturing operational metrics and reporting KPIs to upper management. Operating System Engineering Experience (Windows & Linux) Experience in Active Directory and all related services (GPO, DNS, DHCP) Experience with the complete server lifecycle (build, support/maintain, retire) Experience with OS patch management and vulnerability remediation. Key Accountabilities: Responsible for technical management, operation, and maintenance of Server OS Infrastructure Defines, reviews, and maintains hardware/software technical standards, especially related to installation, configuration, management, and maintenance of systems. Create and maintain SOPs, WIs, and other documentation to ensure operational consistency. Conduct research on industry trends, emerging technologies, software, and systems products to justify recommendations and to support purchasing efforts. Keeps IT management abreast of any changes across multiple technologies which may impact business decisions. Mentor junior staff members to promote standardization and project initiatives / Provide orientation and training. Technical escalation point of contact for technical issues from associated IT teams and members Ensures the stability, integrity, and efficient operation of systems that support core organizational functions. Monitors key system parameters to ensure optimum performance and maximum system uptime is being maintained for essential systems. Required to manage an on-call rotation and be an escalation point of contact. Headquartered near Boston, Massachusetts and in Durham, North Carolina, Parexel has over 16,000 employees, with offices that support clients in over 100 countries around the world. We provide the most comprehensive drug development capabilities of any CRO worldwide. Our global regulatory expertise, Phase I-IV clinical research services, and advanced commercialization services all work together to move you through the development journey more smoothly and cost-effectively from beginning to end.

Responsibilities

Responsible for the technical management, operation, and maintenance of Server OS Infrastructure. Ensures the stability, integrity, and efficient operation of systems that support core organizational functions.