Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

POSITION SUMMARY:

We are seeking a highly skilled and experienced Manager, IT Project and Product Delivery to lead a team of Product Managers and Project Managers in delivering enterprise-wide IT initiatives. This leader will oversee the people, processes, and tools needed to ensure both projects and products are delivered efficiently, effectively, and in alignment with IT strategy, annual planning cycles, and enterprise priorities.
The successful candidate will drive execution excellence across the entire delivery lifecycle—from strategic planning through execution, adoption, and continuous improvement—while fostering strong enterprise collaboration, change leadership, and a culture of high performance.

MINIMUM EDUCATION:

Bachelor’s degree in Information Technology, Business, or related field, or equivalent professional experience.

MINIMUM EXPERIENCE:

• 7+ years of experience in IT project and/or product management, with at least 3 years in a leadership role managing both Product Managers and Project Managers.
• Proven track record delivering large, complex IT projects and digital products from concept to adoption.
• Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid) and product lifecycle management.
• Deep experience in capacity planning, skill mapping, and bench planning.
• Demonstrated ability to align delivery to strategic business goals and manage competing priorities.
• Exceptional communication, presentation, and executive reporting skills.

PREFERRED EXPERIENCE:

• Experience in the retail, convenience store, or multi-location operations industry.
• Familiarity with PPM and product management tools such as Smartsheet, Jira, Confluence, MS Project/Planner, or similar.

SOFT SKILLS:

• Strong leadership and team-building abilities, with experience motivating diverse delivery teams.
• Excellent communication and presentation skills, able to convey complex information clearly to all audiences.
• Strategic thinking with the ability to connect daily execution to long-term business and IT goals.
• High emotional intelligence, fostering trust, collaboration, and alignment across stakeholders.
• Exceptional organizational skills with the ability to manage competing priorities and resolve conflicts.
• Adaptability and resilience in a fast-paced, changing environment.
• Problem-solving and critical thinking skills, with a focus on practical, results-oriented solutions.
• Strong facilitation and negotiation skills to drive consensus and decision-making.
• Continuous improvement mindset, leveraging feedback and lessons learned to enhance future outcomes.

OTHER REQUIREMENTS:

Travel: 5-10%
Hours & Conditions: Monday – Friday 8-hour day in office setting
Physical Requirements: Minimal
At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we’d love to meet you - even if you don’t meet every single requirement.