Manager - IT Service Delivery at Eastspring Investments

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technology Service Delivery, IT Procurement, Data Privacy, Information Security, Disaster Recovery, Budget Management, Project Management, Business Continuity, Stakeholder Management, Vendor Management, Negotiation, Adaptability, IT Management, English Communication

Industry

Financial Services

Description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed. . ROLE OVERVIEW The job holder is responsible for managing and delivering technology services through internal teams and third-party suppliers, overseeing IT software/hardware procurement, ensuring data privacy, information security, and disaster recovery plans, and managing the local technology budget. The role also includes prioritizing and managing IT project requirements, supporting business teams IT needs, implementing group-level IT security and infrastructure changes, and maintaining business continuity plans. Collaboration with global teams and service providers is essential. . Key Accountabilities Technology management: Accountable for the delivery and management of all technology services through PVA’s technology team and via 3rd party regional suppliers and partners Manage the IT software/hardware assets procurement process and respective vendor communications Be the Data Privacy Officer (DPO) ensure compliance with Vietnam’s Personal Data Protection Law, develop and implement data privacy policies, oversee data processing and cross-border transfers, conduct Data Protection Impact Assessments, manage data breach response and reporting, and act as the primary liaison with regulatory authorities. Oversight and ensure high-quality standards related to the management of Information risk and security whilst maintaining high system and information integrity and IT disaster recovery plans Creation and ongoing management of the local technology budget including validation of any group recharges IT project requirements management: Prioritization and management of project initiatives and the creation of realistic timetables for the evaluation, development, and deployment of all technology solutions Design and manage the data interaction between different systems of group and LBUs. Support, implement and manage the IT requirements from other business teams, e.g. finance, compliance and investment Group IT project requirements management: Support and implement the IT requirements about IT security, infrastructure, architecture change from group levels Maintain close working relationships with all teams across the global business including third party service providers Business Continuity Management: Oversight and ensure that effective IT Disaster Recovery plan is produced, reviewed, amended and updated Maintain and update Business Continuity Plan and Incident Management Plan according to Group requirement Lead BCP arrangement and report to Group on regular basis Other tasks assigned by the manager. QUALIFICATIONS & REQUIREMENTS: Experience working with in-house and outsource technology service providers Experience working with a multi-cultural multi-regional team At least 3 years of experience in personal data processing, cybersecurity, or data security Demonstrated experience with stakeholder management and negotiation skills is required to work with business and technology stakeholders. Flexible and adaptable in a dynamic environment where priorities shift as we manage across multiple projects and hard deadlines. Demonstrated ability to adapt to new technologies and learn quickly. Proven IT management experience in foreign asset management company Good written and verbal communication in English Team player and yet able to work independently when required Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Eastspring is an international asset manager with Asia at its core. We offer investment solutions across equity, fixed income, multi asset, quantitative and alternative strategies to institutional and individual investors globally. As the asset management business of Prudential plc, we have built an unparalleled presence across Asia1. over the years. We are also a signatory to the UN-supported Principles of Responsible Investment, incorporating environmental, social and governance (ESG) considerations in our investment processes. Learn more about us. We are proud to be a member of the 2023 GEI Gender Equality Index. The reference index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI . https://www.bloomberg.com/gei Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom

Responsibilities

The role involves managing and delivering technology services through internal teams and third-party suppliers, overseeing IT procurement, ensuring data privacy and security compliance, and managing the local technology budget. Key accountabilities include managing technology delivery, acting as the Data Privacy Officer, overseeing risk and recovery plans, and managing local IT project requirements.