MANAGER, IT SERVICE MANAGEMENT

Date: 10 Mar 2025
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As a Manager, IT Service Management, you will report to the Senior Manager, IT Infrastructure and drive ITSM processes to ensure efficient service delivery, minimize disruptions, and align IT with business goals. Your role will focus on incident and problem management, change control, service level agreements, and ITSM tool administration, with an emphasis on continuous improvement and automation.
What will you do?

Please refer the Job description for details