JOB REQUIREMENTS:

• Diploma or Degree in Hospitality Management, Business Administration, or related field.
• At least 3–5 years of management experience in F&B, preferably in Chinese cuisine restaurants.
• Strong knowledge of Chinese culinary culture, customer expectations, and operational workflows.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work evenings, weekends, and public holidays as required by F&B operations.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking staff and suppliers.

• Oversee daily restaurant operations, including staff scheduling, service quality, and customer satisfaction.
• Manage procurement of authentic Chinese ingredients and liaise with suppliers.
• Ensure compliance with SFA and NEA regulations, food hygiene, and workplace safety standards.
• Lead, train, and mentor service and kitchen staff to deliver authentic Chinese dining experiences.
• Develop and implement operational policies to improve efficiency and customer service.
• Handle customer feedback and resolve operational issues promptly.
• Work with the management team on sales, cost control, and promotional activities.