Manager - Key Strategic Accounts at Millennium IT ESP

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Relationship Building, Revenue Growth, Gross Profit Management, Commercial Negotiations, RFP Management, Tender Submissions, Pricing Strategy, Budgeting, Cost Control, Margin Management, Principal Management, Distributor Management, Performance Analysis, Team Leadership, Stakeholder Coordination

Industry

IT Services and IT Consulting

Description

Job Description Develop and maintain strong relationships with key strategic accounts, understanding their business needs and providing tailored solutions to drive long-term partnerships Maintain and grow customer relationships to ensure retention, satisfaction, and recurring business Drive revenue and Gross Profit (GP) targets across assigned key accounts Collaborate with the sales and account management teams to identify growth opportunities and develop strategies to capitalize on them Act as the main point of contact for key accounts, addressing issues or concerns and ensuring timely resolution Manage end-to-end RFP / Tender / Bid submissions, ensuring timely, accurate, and commercially competitive proposals Craft commercially sound and competitive deals aligned with revenue and profitability objectives Own project commercials, including pricing strategy, budgeting, revenue tracking, cost control, and margin management Manage principal relationships to ensure strong vendor alignment, pricing support, and strategic collaboration Oversee distributor management to ensure operational efficiency, compliance, and commercial optimization Monitor and analyze key account performance metrics, including revenue, GP, and pipeline growth, and provide regular reports to senior management Conduct regular business reviews with key accounts to identify improvement areas and ensure customer satisfaction Stay updated on industry trends and developments, proactively recommending new solutions or services to meet evolving client needs. Lead and manage a team of account managers, providing guidance, performance oversight, and strategic direction Ensure effective internal stakeholder coordination across sales, technical, finance, and legal teams to support successful account delivery Person Specification Bachelors degree in Business Administration, Sales, IT, or a related field Minimum of 04 years of experience in account management, with a proven track record of managing and growing key accounts Strong understanding of the technology industry and ability to communicate complex technical concepts effectively Proven experience in revenue growth, GP management, and commercial negotiations Experience managing RFPs, tenders, bid submissions, and contract negotiations Exposure to principal and distributor management will be an added advantage Strong financial acumen with the ability to own and manage project commercials Excellent communication and interpersonal skills with the ability to build relationships at all organizational levels Proven experience developing and executing successful account management strategies Strong leadership capability with experience managing and motivating teams Exceptional analytical, strategic thinking, and problem-solving abilities

Responsibilities

The role involves developing and maintaining strong relationships with key strategic accounts to understand their needs and provide tailored solutions, while driving revenue and Gross Profit targets across these accounts. Responsibilities also include managing end-to-end RFP/Tender submissions, owning project commercials, and overseeing principal and distributor relationships.