For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is seeking a Manager, L&C Instructional Design. As the Manager, L&C Instructional Design, you will lead a team of instructional designers supporting both customer and internal education initiatives. Your team will develop learning experiences that span self-paced eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), and enablement materials for employees. You will partner cross-functionally with product, marketing, customer excellence, and readiness teams to support initiatives that help customers and internal stakeholders realize the full value of Smartsheet.
This is a strategic and hands-on role that combines learning design expertise, people leadership, and operational excellence. You’ll help shape the future of Smartsheet learning content—internally and externally.
Our Learning & Content team creates clear, engaging resources that help customers and internal teams understand and use our technology. By providing effective documentation and training, we drive product adoption, improve retention, and support scalable processes.
This role is part of the GTM Readiness & Enablement organization and will report directly to the Director, Learning & Content. It is remote-eligible and based in the US.

GET TO KNOW US:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Please refer the Job description for details