Manager, L&D Program Management at PayPal

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

140250.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning Program Design, Facilitation Skills, Communication Skills, Stakeholder Engagement, Learning Technologies, Program Evaluation, Cross-Functional Collaboration, Content Customization

Industry

Software Development

Description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Manager, L&D Program Management is responsible for the seamless execution, facilitation, and operational excellence of key learning and development programs. Acting as the primary learning partner for assigned client groups, this role oversees the logistics, scheduling, and delivery of both virtual and in-person learning sessions. This role oversees a diverse portfolio of initiatives, ensuring operational excellence in facilitation, delivery, and stakeholder engagement. The Program Manager collaborates closely with stakeholders to address immediate learning needs, ensure engaging learner experiences, and deliver solutions aligned with business requirements. Job Description: Essential Responsibilities: Design and develop learning programs that align with business objectives, creating a blueprint for development and delivery that addresses specific learner needs. Collaborate with multiple cross-functional teams to assess learning needs and design effective learning programs that enhance employee skills and organizational performance. Lead the creation and customization of learning content, ensuring it aligns with the learner experience and is optimized for program objectives. Evaluate program effectiveness using feedback, performance metrics, recommending improvements to enhance learning outcomes. Support the development of the learning and development strategy, contributing to decision-making regarding resource allocation and program prioritization. Expected Qualifications: 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Preferred Qualification: Outstanding facilitation and communication skills (in-person and virtual). Experience managing learning program logistics and supporting enterprise programs Demonstrated ability to consult and influence across stakeholder groups Familiarity with learning technologies and platforms Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The US national annual pay range for this role is $84,500 to $140,250 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Responsibilities

The Manager, L&D Program Management is responsible for executing and facilitating key learning and development programs. This role involves overseeing logistics, scheduling, and delivery of learning sessions while ensuring operational excellence.