Manager, Legal Services

at  Legal Aid Ontario

COMPANY BIO

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It’s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

KEY ACCOUNTABILITIES

• Leadership role with respect to a variety of criminal, family and other specialized legal representation and advice services to clients, emphasizing client service, positive results, public legal education and case continuity.
• Understanding of business processes and basic corporate finance, management and budgetary control with a goal of consistency, cost-effectiveness and efficiency
• Identify and analyze complex issues and problems in management, finance and human resources, and to recommend and implement solutions
• Contribute to the development of strategic and business plans as well as ensuring that appropriate and innovative service delivery mechanisms are in place
• Manage and oversee the mentoring of a team of Staff Lawyers including Articling and Summer Law Student(s) in different locations ensuring effective staff development, hiring, and performance management
• Responsible for stakeholder liaison and outreach
• Support roster management processes along with the Director General and Manager of District Operations
• Work with and support the Director General and Manager of District Operations and North District Management Team
• Other duties as required which may include direct client service

REQUIRED SKILLS & EXPERIENCE

• Law degree and a member in good standing with the Law Society of Ontario
• Demonstrated experience in the area of family and criminal law
• Strong leadership skills coupled with demonstrated commitment to client service
• Proven experience as an effective people manager
• Proven experience in managing financial and administrative functions and in directing and developing both professional and administrative staff
• Strong consultation, facilitation, mediation, conflict resolution and negotiation skills
• Experience in leading or managing change
• Analytical and strategic thinking skills
• Creative problem solving abilities
• Knowledge of LASA 2020 and the Rules & Regulations thereunder and an appreciation and understanding of LAO’s service model.
• Experience managing in a unionized environment is an asset
• Training or advocacy experience in relation to mental health issues.
• Knowledge of the broad range of legal aid services, including those provided by Clinics, Student Legal Aid Services Societies, Pro Bono Students Canada and other social justice agencies.
• Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint, and Outlook.
• French language skills or language skills in one of the indigenous languages common in northwestern Ontario are an asset.
• Ability and willingness to travel between the noted home and other locations
  To apply submit a cover letter & résumé.
  Only those candidates selected for an interview will be notified by email.
  Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
  First time applying to LAO? You will need to create a profile AND then apply for the position.
  Already have an Njoyn account? Just sign in and select “my jobs” to apply.
  Once you have successfully applied you will receive a confirmation email.
  Trouble applying? For telephone support please call 1-877-427-7717 or email support: recruiter.njoynhelp@cgi.com.

EQUITY STATEMENT

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Please refer the Job description for details