Can you tell me more about what you do at VLSB+C?
Great question! We’re really proud of the work we do. We are the regulator of the Victorian legal profession. We license lawyers and oversee service standards and conduct. This includes handling complaints about lawyers, investigating poor conduct and overseeing management of trust accounts. We are also the stewards of the public purpose and fidelity funds and administer these to support legal regulation and access to justice in Victoria.
Okay, and what role are you recruiting for?
We’re looking for a Manager, Licensing to join our Licensing & Complaints team on a fixed term basis until April 2026. You will be responsible for managing the Licensing team, leading the practising certificate grant and renewal process, and ensuring that licensing enquiries and applications are appropriately allocated, referred to other teams (as appropriate) and resolved.
This is getting interesting, what type of person are you looking for?
We’re looking for passionate and driven people to work with us as we continue to enhance our services to the Victorian public.

We are looking for candidates with the following:

• A high level understanding of how to interpret and apply legislation.
• Significant experience in a customer service, government and/or regulatory environment.
• Substantial leadership and expertise in service delivery including data driven digital service delivery models.
• Future-focused with excellent organisational awareness and ability to think strategically.
• Demonstrated innovation and process improvement skills.
• Understands how key functions of VLSB+C relate to each other and manages effectively through a changing environment

That sounds like me! How are you different from other organisations?

We’re really excited by our organisation, we offer:

• Flexibility: We have work leading edge flexible working options including part-time, compressed hours, flexible start time, up to 2 days working from home.
• Culture: Our People Matter Survey results reflect our staff are proud to work for the VLSB+C.
• Wellbeing: We have an active Social Club and Health and Wellbeing Committee that promote fun and engaging activities throughout the year
• Partnership: our horizontal structure allows for more partnership with your colleagues and other teams
• Purpose: We play a key role in regulating the legal practice in Victoria

I want to know more!
Charlotte Prestini from People & Culture would love to hear from you on 0476 676 759 if you have questions about the role.
I’m now really interested!
Great! Our recruitment is all about red carpet not red tape so simply click on Apply Now' before 31 July. Other relevant information: Appointment will be subject to abiding by our Flexible Working Procedure which defines the number of required in-office days at our office (including theteam day’ of your team) and completion of the VPS Pre-Employment Statutory Declaration, Misconduct Declaration and Consent Form and the Pre-Employment Health Declaration.
Your appointment may be subject to a satisfactory National Police Record Check, provision of evidence of qualifications required for your position and/or a probation period

Please refer the Job description for details