DO WORK THAT MATTERS:

As part of the Risk Fundamentals Chapter, you are integral as a risk advisor for the Customer Service Lending ( CSL ) business to effectively manage and optimise its operational risk and compliance control environment.
You will achieve this through partnering with business, risk, and compliance experts to deliver foundational risk services including risk profile management, control advice, incident and issue management, supplier risk activities, governance, and other risk management activities.

• Identify and assess risks and obligations applicable to the business and determine the overall effectiveness of the control environment, to ensure they are managed within appetite.
• Advising and supporting business stakeholders with root cause analysis of incidents and issues, and managing incidents and issues to conclusion.
• Provide advice, guidance and facilitate consultation with stakeholders regarding risk management activities.
• Support in the preparation of non-financial risk sub-committee reporting and CSL leadership reporting.
• Work with other Chapter team members to drive adherence to the Group OR&C Framework and other relevant policies, standards, and procedures.
• Role model and drive proactive compliance and risk management culture.
• Support the business with compliance to Group Policies.