WHO WE ARE

In Melbourne, water is essential to our way of life.
As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.
Each time you drink from the tap, flush a toilet, run through a yard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.
If you value making it count, diving in with curiosity, and doing what’s right, you’re in the right place.

Reporting to Senior Manager Field Delivery, this is a full time contract role until February 2026, within the Service Delivery team. As the Manager Maintenance you will be responsible for facilitating the delivery of efficient and effective maintenance regimes through strong engagement and coordination with Melbourne Water’s operational teams and maintenance service providers.

• Lead the development and implementation of best Maintenance techniques and processes in driving the business forward.
• Improve the delivery of maintenance via the maintenance service provider. Facilitate continuous improvement in service outcomes, and productivity in delivery, through the maintenance service provider whilst working collaboratively with operational teams to achieve customer, regulatory and financial objectives.
• Ensuring effective quality assurance and the overall integrity of the maintenance program - focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards
• Coach and lead reliability specialists to identify and deliver a program of reliability improvements, effectively prioritise activities and embed reliability initiatives to drive real world improvements.
• Contribute to investigations and reviews and provide technical advice and direction as required including appropriate management and use of Melbourne Water’s incident management processes.

About You

• Extensive knowledge of, and ability to, supervise internal/external teams delivering electrical, Mechanical and civil maintenance and minor capital programs
• Demonstrated substantial knowledge and experience in large and complex minor capital and maintenance programs.
• Maturity and judgement necessary to contribute to complex decision making
• Ability to lead change and communicate with a diverse range of stakeholders
• High level communication, relationship management, negotiation and influencing skills
• A relevant tertiary degree or Trade (Engineering, Science or similar) with significant industry experience across the areas of asset management, minor capital and maintenance delivery
• Victorian Drivers Licence and AusCheck Required

For more information, please review the attached role mandate: Manager Maintenance.pdf