Manager, Member Operations Compliance at AustralianSuper

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance Management, Superannuation Regulations, Risk Management, People Management, Stakeholder Engagement, Regulatory Reporting, Breach Management, Financial Services Law, Strategic Advice, Analytical Capability, Technical Writing, Change Management

Industry

Financial Services

Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. Your New Role As Manager, Member Operations Compliance, you will lead and mature the first‑line compliance function across Member Operations within the Member domain. Reporting to the Principal, Member Operations Compliance, you are a key leader within the Member Governance & Accountability function and a trusted adviser to key stakeholders. You will be responsible for supporting ongoing compliance with superannuation and financial services regulatory obligations, including but not limited to the SIS Act, Corporations Act, licence conditions and prudential standards. The role plays a critical part in regulator engagement, breach and incident management, general advice governance, and ensuring member communications and operational practices meet regulatory expectations. Leading a team of compliance specialists and analysts, you will drive a strong Members First compliance culture, provide expert technical advice, and support the delivery of strategic initiatives and regulatory change across Member Operations. In this role you'll: * Lead and mature a first‑line compliance capability within dedicated focus within Member Domain * Provide strategic and practical compliance advice and technical subject‑matter expertise on superannuation and financial services regulations. * Manage and oversee the completion of various compliance related tasks which include, but not limited, to breach assessments relating to incidents, obligations management and ensuring member communications and operational practices meet regulatory expectations. * Partner with business leaders to embed compliance requirements into projects and change initiatives and oversee regulatory change. * Execute and embed the requirements of the Compliance Management Policy and Standard, and the broader Risk Management Framework within the first-line of accountability. * Identify and escalate emerging compliance risks. * Contribute and drive high‑quality compliance reporting and insights for leadership, executive and governance forums. * Lead, coach and develop a high‑performing compliance team, fostering accountability, engagement and continuous improvement. * Collaborate and provide support to and across the leadership team within the Member Compliance to achieve common goals. * Build strong, influential relationships across Line 1, Line 2 and Line 3 functions and external stakeholders * Champion a strong risk and compliance culture aligned to the Fund’s values and purpose What You’ll Need * 7+ years’ experience within superannuation in similar or relevant role * Strong understanding of superannuation compliance regulations * Deep knowledge of risk and compliance frameworks, regulatory obligations and prudential standards * Proven leadership experience, including people management and leading teams through complexity and change * Strong judgement, analytical capability and the ability to operate effectively in high‑pressure environments * Exceptional written and verbal communication skills, with confidence engaging senior leaders and regulators * Commercially astute, pragmatic and outcomes‑focused * Ideally tertiary education in business or legal related discipline. * RG146 accreditation Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s Next Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy. https://www.australiansuper.com/careers/candidate-privacy-notice [https://www.australiansuper.com/careers/candidate-privacy-notice ] Australian or New Zealand citizenship or Australian permanent residency status is required. Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.

Responsibilities

Lead and mature the first-line compliance function within Member Operations to ensure adherence to superannuation and financial services regulatory obligations. Manage breach assessments, regulatory change, and lead a team of compliance specialists to foster a 'Members First' risk culture.