Manager, Membership at Squamish Nation

District of North Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

120040.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Membership Administration, First Nations Governance, Leadership, Communication, Interpersonal Skills, Conflict Resolution, Organizational Skills, Time Management, Cultural Awareness, Emotional Intelligence, Database Management, Legal Guidance, Client Support, Community Engagement, Professionalism, Confidentiality

Industry

Government Relations Services

Description

PERMANENT FULL-TIME POSITION IN NORTH VANCOUVER CLOSES: Open Until Filled BE PART OF SOMETHING MEANINGFUL Are you a strategic, detail-oriented, and community-focused professional with expertise in membership administration and First Nations governance? Squamish Nation is seeking a Manager, Membership to join the Ts’its’ixwnítway Member Services team. This role plays a critical part in upholding the Membership Code and ensuring fair, consistent, and transparent administration of membership processes. As the Band Registrar, you will oversee membership entitlement, census management, and access to rights and benefits—supporting the well-being and integrity of the Squamish Nation community. WHAT YOU’LL DO * Oversee additions and deletions to the Band Census and maintain accurate membership records. * Determine membership entitlement and approve lists for rights and benefits (e.g., distributions, housing, medical services). * Review court documents and custody orders to guide Per Capita payment decisions. * Facilitate monthly Membership Committee meetings to review applications. * Coordinate appeal hearings and work with legal counsel on membership-related matters. * Provide guidance and support to Estate, Housing, and Member Services functions. * Conduct registry searches and manage inquiries using the First Nations Land Registry System. * Identify trends in client concerns and implement improvements to enhance service delivery. * Lead, manage, and support staff while ensuring a safe and healthy workplace. * Contribute to departmental and organizational goals through collaboration and continuous improvement. WHAT WE’RE LOOKING FOR * Diploma or Bachelor’s degree in Business Administration, Office Administration, Native/Aboriginal Public Administration, or a related field. * 4–5 years of directly related experience in membership administration, governance, or related areas. * Strong knowledge of First Nations governance, membership codes, and Indian Act registration processes. * Experience working with Indigenous Services Canada (ISC) for status registration. * Experience with large-scale database systems (JD Edwards considered an asset). * Strong leadership, communication, and interpersonal skills. * Proven ability to manage sensitive and complex situations with professionalism and confidentiality. * Excellent organizational, time management, and conflict resolution skills. * High level of integrity, emotional intelligence, and cultural awareness. * Valid BC Driver’s License and access to a reliable vehicle. * Experience working within a First Nations community environment. WHY WORK WITH US * Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw’úḵw’ulh sḵwálwen cht (Purpose) and Na eslhílhkw’is sḵwálwen cht (Belonging) * Professional Growth – We invest in our people with training, mentorship, and career development * Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh (guiding through teachings), wenáxws (respect) and inclusivity. As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes. Salary: $80,026 - $120,040 Candidates are typically offered compensation between the beginning to the midpoint of the range. We [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=231d694d-cd50-4fb7-82a6-dd0773e68b38&ccId=9200976969580_2⟨=en_CA&selectedMenuKey=CareerCenter&jobId=525291]are committed to providing a fair and equitable package that reflects the value an individual brings to the organization. Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget. Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose

Responsibilities

The Manager, Membership oversees membership entitlement, census management, and ensures the fair administration of membership processes. This role includes facilitating committee meetings, coordinating appeal hearings, and managing inquiries related to membership.