Overview:
As the Manager MS Support Team at Waters, you will be working alongside a dynamic team, as well as on cutting-edge technology, in order to make our customers successful.
We rely on your expertise to provide systems support to field service engineers on Waters’ LC-MS technologies. At Waters, we provide you with exciting opportunities to travel internationally from time to time so that you can support our Field Service team at a global scale.
Responsibilities:

EDUCATION:

• A degree in a related technology or equivalent experience

Essential competences:

• Customer-focused with very good listening skills
• Ability to understand, interpret and communicate complex technical issues
• A flexible work ethic and enjoys working in a team environment
• Good interpersonal skills with a positive sense of humour and able to contribute as part of the Global Services Support department.

Desirable competences:

• Previous customer-related or field-related experience.
• Experience with Waters’ products and applications or related experience.

Please refer the Job description for details