Manager Network Operations at Transport for NSW

Newcastle West, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Thinking, Collaborative Leadership, Relationship Building, Contract Management, Operational Improvement, Network Operations, Asset Management, Service Provider Oversight, Transport Network Management, Systems Operations, Stakeholder Engagement, Compliance, Innovation, Continuous Improvement, Safety Compliance, Regulatory Compliance

Industry

Truck Transportation

Description

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers. In this role, you'll: Working as part of a focused team delivering safe, efficient, and reliable rail network operations for the Country Regional Network (CRN). You will lead strategic initiatives and operational improvements that optimise rail network performance and enhance customer experience for the diverse peoples of NSW You will drive innovation and continuous improvement in Rail network control systems, ensuring compliance with safety, regulatory, and contractual requirements in a dynamic and complex environment. You will oversee service provider performance, manage contracts, and collaborate with stakeholders to deliver long-term sustainability and operational excellence. Your expertise in transport network management, systems operations, and stakeholder engagement, formed across rail infrastructure, or asset management sectors, will see you navigate complex challenges, deliver strategic outcomes, and implement best practices that improve efficiency and reliability benefiting the diverse peoples of NSW. This permanent role will be based at the Newcastle control room and require occasional intrastate travel (approximately twice a year). For more information on this position and business unit, view the role description and information pack. About you You’re recognized as a strategic thinker and collaborative leader, skilled at building relationships, managing contracts, and driving operational improvements, with experience in network operations, asset management, and service provider oversight. Extensive transport network management and systems experience, including operations, asset management, service provider oversight, and compliance. Demonstrated ability to think strategically and improve efficiency, reliability, and long-term sustainability. Proven stakeholder management skills with experience in collaborating with government, suppliers, and teams, ensuring contract and service alignment Tertiary qualifications in a related discipline or equivalent experience. Valid Australian driver’s license and flexibility to travel and work outside standard hours. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. This is an in-person, on-site role. Apply today Applications close 11:59 PM Sunday 15 March 2026 For more information about this role, please contact RICHARD.PICKFORD@TRANSPORT.NSW.GOV.AU. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Onsite

Responsibilities

The manager will lead strategic initiatives and operational improvements to optimize rail network performance and enhance customer experience for the Country Regional Network (CRN). This includes driving innovation in control systems, ensuring compliance, overseeing service providers, and managing contracts for long-term operational excellence.