Manager, Ocean Program Management at Flexport Inc Germany

Shanghai, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ocean Freight, Program Management, Operations Management, Analytical Mindset, Systems Thinking, SQL, Data-Driven Decision-Making, Change Management, Stakeholder Management, Client Happiness, Process Improvement, Communication Skills, Leadership, Problem Solving, Strategic Planning, Automation

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Our Mission & Team At Flexport, our mission is to make global commerce so easy there will be more of it. The Ocean Allocation & Yield team is at the heart of this mission, orchestrating the movement of thousands of containers across the globe. We are evolving from manual processes to a future where every allocation decision is standardized, automated, and optimized. The Opportunity As a Program Manager, you will be a key driver in executing our strategy. You will be the bridge between our business strategy and our technology, owning and implementing the programs that will make our operations more data-driven, automated, and client-focused. You will work at the intersection of our Commercial, Procurement, Operations, and Technology teams to ensure the programs you lead deliver measurable improvements to our cost-to-serve, client satisfaction, and overall yield. This isn't just about managing projects; it's about fundamentally changing how ocean freight is managed. You will: Own and drive the adoption and automation of our core planning tools (FMT/BAE), developing the roadmap and change management plan to reach our goals. Lead the operational design and execution of our segmented product strategy (Standard, Premium, Express), ensuring our systems and processes can flawlessly deliver on different service-level promises. Define, translate, and prioritize complex business needs into clear, long-term requirements for our Technology partners, acting as a key stakeholder for our product and engineering teams. Design and lead global initiatives from concept to completion, creating pilots, defining roadmaps, and managing stakeholders to implement standardized, best-in-class processes. Define and own the Key Performance Indicators that measure the health of our allocation strategies, using them to steer the business and drive continuous improvement. You should have: 8-11+ years of experience in ocean freight, program management, operations management, or a similar strategic role, with a proven track record of leading complex, cross-functional projects. A proven analytical and systems-thinking mindset. You are an expert at mapping complex workflows, identifying bottlenecks, and designing scalable solutions. Proficiency in SQL and a deep understanding of data-driven decision-making. You don't just read dashboards; you know how to design the systems that produce them. Demonstrated experience in end-to-end system implementation and change management. You know how to build a new process and get a global organization to adopt it. A deep understanding of how to translate strategic goals (like our AOP) into operational reality. You can take a high-level target and build the detailed plan to get there. Bias for Action, Process, and Data: You're a structured leader who can take a complex, ambiguous problem, frame it, and drive it to resolution. Exceptional communication and stakeholder management skills. You can confidently present and align with a wide range of stakeholders, from an operator in a gateway to C-level leadership. An obsession with client happiness. You succeed when they succeed. Courage to challenge the status quo. When you see something broken, you are driven to fix it. #LI-onsite Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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Responsibilities

As a Program Manager, you will drive the adoption and automation of core planning tools and lead the operational design of product strategies. You will also define and own Key Performance Indicators to measure the health of allocation strategies.