ABOUT US

Shift is a specialized care agency, founded in 2011. Our team manages several complex care facilities for adults and youth throughout Canada.
This position is to support 2 care facilities that we operate and staff in Inuvik, caring for adults with either or both mental and physical challenges.

FUNCTIONAL DESCRIPTION:

The Manager of Care is a key member of the Shift leadership team. Working as part of a collaborative management team in partnership with the head office, you have shared responsibilities toward both the outcomes and actions on the ground in the programs we operate. Individually, you are a subject matter expert on the day-to-day operations of group care facilities and as such, are deeply connected to the day to day lives of the clients in our care.
Reporting to the Director of Care, The Manager of Care’s role is primarily responsible for the oversight, administration and management of services delivered in a Shift residential care program. This position is the key link between the facility’s operational plans, the individual care plans, and the community in which they all exist. Specifically, this entails:

COMMUNITY

• You work directly with our stakeholders, partners, spiritual leaders, elders, and families in the communities we serve to build a network of wraparound support and care for our clients. You are passionate about seeking out opportunities for our program.

SKILLS & ABILITIES

The following skills and abilities have been identified as critical to the success of this position.

• Exceptional interpersonal, team and conflict resolution skills with an ability to collaborate effectively with internal/external stakeholders, residents, and their families
• Well-developed mentorship, coaching and supervisory capabilities.
• Ability to provide feedback to staff on performance in a timely and clear manner.
• Areas of demonstrated knowledge include positive behaviour management; substance abuse and mental health management; managing symptoms of FASD; ability to communicate with people who are non-verbal; ability to teach and support continuance of life skills training methods; and awareness of community resources.
• Above average empathic listening and communication skills (verbal and non-verbal).
• The ability to ensure client confidentiality and maintain a non-judgmental approach.
• Knowledge of Inuvialuit and Gwich’in culture is an asset.
• An understanding of the intergenerational and gendered impacts of residential schooling.
• Ability to act as a leading member of a multidisciplinary, integrated team environment.
• Ability to function effectively and maintain clear boundaries in a residential treatment environment serving clients with complex needs.
• An energetic self-starter who can work successfully as the lead of a collaborative team.
• Consistently take the initiative and make decisions/choices without direct supervision.
• Excellent communication skills, both written and verbal.
• High level of organization and time management skills .
• Proficiency in Microsoft Office Suites and Microsoft Windows software.

QUALIFICATIONS

• Completion of a diploma or degree in a related human services field preferred.
• Minimum of three (3) years’ related experience in a continuing care environment + two (2) years’ experience in a supervisory capacity.
• Responsible for providing a clear criminal record check, vulnerable sector screening and proof of certain immunizations and certifications.
• Class 5 (restriction free) driver’s license and a clear driver’s abstract.

Please refer the Job description for details