Manager of Clinic Nursing at Mercyhealth

Harlem Township, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Nursing Leadership, Organizational Skills, Mentoring, Budget Management, Patient Satisfaction, Process Improvement, Communication Skills, Relationship Building, Quality Improvement, Staff Development, Problem Solving, Accreditation Knowledge, Team Management, Customer Service, Decision Making, Conflict Resolution

Industry

Hospitals and Health Care

Description

Overview The Clinic Nursing Manager will have multiple areas of responsibility or multiple nursing areas, or may have a complex area of focus or be involved in clinical program development and operations. This position has 24/7 accountability. The Manager will therefore must have exceptional organizational skill, and be skilled at mentoring and developing leaders. The Manager will have 24/7 accountability for the areas of responsibility. The Manager plans, organizes, and directs nursing practice for areas of responsibility and does this in accordance with the Health System's Mission, Vision, Values and Philosophy. The Manager ensures the total patient experience is exceptional both in the Quality of Care and in the patient perception of services as defined and measured by system dashboard goals. Interviews, selects, orientates trains, coaches and mentors and evaluates the performance of partners, providing corrective action when necessary. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision. Excellent business acumen and analytical skills. Strong problem solving abilities in complex situations. Strong financial skills; ability to manage budgets and teams to meet organizational objectives. Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations. Ability to work within their budgets and productivity targets to meet organizational objectives. Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. A visible nursing leader with outstanding relationship building skills. A demonstrated record of success in identifying, recruiting and retaining strong clinicians . Must possess strong physician relationship skills. Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is responsible for achievement of patient satisfaction (PressGaney and CGCAHPS) action plans to achieve targets for their areas of responsibility. Experience with process improvement in operations, quality, and organizational change. Knowledge of continuous quality improvement management principles and practices. Knowledge of accreditation and certification requirements and standards. Strong communication and presentation skills, both written and verbal. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Participates in and leads hospital and department committees Demonstrated ability in developing and mentoring staff and colleagues. Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same. Demonstrates decisiveness and an ability to gain consensus where appropriate. Able to align diverse constituencies' needs and expectations that result in win-win solutions. Strong nursing leader who is customer focused with a collaborative, can do attitude. Exhibits a passion for nursing. Serves as a role model and coach for Service Excellence Standards and service recovery. Performs other duties as assigned EDUCATION AND EXPERIENCE Bachelor of Science in Nursing required. Masters degree in a related field preferred. Certification in specialty desirable. Must have a minimum of 2 to 4 years of progressively responsible clinic nursing leadership experience. CERTIFICATION AND LICENSURE Licensed professional nurse in the state clinic is located. SKILLS AND ABILITIES Excellent interpersonal/communication and conflict resolution skills. Genuine concern for people. Strong verbal and written communication skills. Adept listener with the ability to interpret concerns. Computer Skills To perform this job successfully, intermediate computer knowledge is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands. Specific vision abilities required by this job include close vision and ability to adjust focus. LEVEL OF SUPERVISION Performs job duties with general direction. Regularly supervises and manages others in the performance of their positions. SUPERVISES Performs job duties with general direction. Regularly supervises and manages others in the performance of their positions.

Responsibilities

The Clinic Nursing Manager is responsible for planning, organizing, and directing nursing practice while ensuring exceptional patient experiences. This role includes mentoring staff, managing budgets, and leading clinical program development.