Manager of Member Engagement at Association of Schools and Programs of Public Health

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

72000.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Relationship Building, Collaboration, Organizational Skills, Task Prioritization, Initiative, Project Leadership, Problem Solving, Database Management, Report Generation, Event Planning, Remote Collaboration Tools, Grant Management, Member Engagement

Industry

Non-profit Organization Management

Description

The Association of Schools and Programs of Public Health (ASPPH) is a 501(c)(3) membership organization located in Washington, DC, that serves as the voice of accredited academic public health. ASPPH’s 50-person staff serves more than 150+ academic schools and programs of public health accredited by the Council on Education for Public Health (CEPH). ASPPH’s mission is to strengthen our members' capacity by advancing leadership, excellence, and collaboration. Our vision is improved health for everyone, everywhere. ASPPH is committed to our core values of diversity, equity, and inclusion and actively works to integrate them into all aspects of our work. ASPPH is an equal opportunity employer and highly encourages candidates from all backgrounds to apply, including people of color, ethnic minorities, new Americans (immigrants and refugees), LGBTQ+ individuals, people with alternate abilities, indigenous individuals, and veterans. ASPPH complies with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. ASPPH maintains a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Position Purpose The manager of member engagement supports and enhances ASPPH and Undergraduate Network membership by coordinating programs, communications, and events. This position manages key member initiatives, including grants, awards, professional development sessions, and centralized application service support, while providing frontline service to members. The manager maintains accurate membership records, tracks engagement and prospective members, and contributes to student pathways support and cross-team communications to strengthen ASPPH’s member community and programs. Primary Responsibilities Member Programming (65%) * Manage ASPPH and Undergraduate Network member engagement groups and related programming * Lead grant program for the Undergraduate Network * Manage member communication related to Undergraduate Network and ASPPH member engagement groups * Organize professional development sessions for annual meetings, retreats, and other virtual webinars * Supports the annual member awards process * Manage the annual designation updates for the centralized application service and program database * Provide first-line support for members related to the centralized application service and other member programs, including responding to console requests for ASPPH membership, and the Undergraduate Network * Liaise with the communications team to support member engagement communications Membership Records (20%) * Identify and track prospective members for ASPPH and the Undergraduate Network * Track member engagement activities and compile engagement reports * Manage membership records related to the Undergraduate Network and ASPPH member engagement groups, meetings, and other events Student Pathways Support (5%) * Act as a backup for student pathways email communications, service console, and tech support for student events * Other duties as assigned Minimum Qualifications * 4+ years of relevant experience * Exceptional customer service orientation * Superior communication skills (written and oral) * Ability to build and maintain strong relationships with internal (other departments) and external (members) stakeholders, with strong collaboration skills * Strong organizational skills and ability to handle multiple tasks and priorities * Positive, can-do attitude * Ability to work independently, take initiative, and lead projects, assignments, and implement strategy with accuracy and attention to detail * Ability to solve problems creatively in a fast-paced environment * Preferred Skills: * Experience with Salesforce or a similar customer relationship management system for database management and report generation * Experience with SOPHAS or other Centralized Application Service * Admissions, Recruitment, Student Affairs, Career Development, or other higher education administrative experience * Planning and managing multiple types of events * Experience with remote collaboration tools, e.g., Zoom, Slack, Monday.com, Box Education * Bachelor’s degree in a relevant discipline or equivalent experience Additional Information Work Locale: ASPPH is headquartered in Washington, D.C., and maintains a hybrid work environment. This position may be performed remotely from one of the following states: CO, FL, GA, MA, MD, MI, NC, TX, VA, NY, or WV. Candidates located within a reasonable commuting distance of downtown Washington, D.C. will be expected to work in the office once per week. Reports To: Director of Student Pathways and Recruitment Manages/Supervises: Not Applicable Authority to Work in the US: The individual must be legally eligible to work in the US. ASPPH participates in E-Verify to confirm eligibility. Travel Requirements: The position may involve occasional travel to member institutions and participation in meetings related to the position’s professional responsibilities. Compensation: The position’s compensation level is based on industry salary surveys and the individual’s experience. ASPPH also takes into consideration the internal pay equity of our existing team members. The salary range for this position is $65,000 to $72,000. We typically do not hire at the maximum level to allow for salary growth. ASPPH offers a generous benefits package, detailed below. Position: Full-time, exempt position. Working at ASPPH As an organization dedicated to the advancement of academic public health, ASPPH promotes a healthy work-life balance for our employees. We maintain a 35-hour work week, flexible schedules, a hybrid work environment in which staff typically work in the office one day per week—on Wednesdays—and work remotely for the remainder of the week, competitive and generous health and wellness benefits, a generous PTO program including 3 to 4 weeks of paid leave, 12 paid holidays, paid winter break, paternity/maternity leave, DC Family and Medical Leave, a casual attire policy, and a 403b retirement plan with ASPPH contributing after 2 years of service. ASPPH is in a beautiful high-rise office, with ample co-working spaces. The class-A building has multiple amenities, including a spa-like fitness room with access to showers and lockers, designated bike space, and in-building parking. To Apply To apply, submit cover letter and resume here [https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0861fc63d0186290491b504cb&id=8a7883ac9d02ffb2019d1b2151403863&source=⟨=en]. Applications will be accepted through April 3, 2026. No phone calls please.

Responsibilities

This role supports and enhances membership by coordinating programs, communications, and events, managing key initiatives like grants, awards, and professional development sessions while providing frontline member service. Responsibilities also include maintaining accurate membership records, tracking engagement, and supporting student pathways.