Manager of Patient Billing at Specialized Dental Partners

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Billing, Dental Billing, Insurance Claims, Revenue Cycle Management, Billing Software, Electronic Health Record Systems, Microsoft Excel, Collaboration, Communication, Problem-Solving, Compliance, Auditing, Patient Experience, Technology Solutions, Operational Excellence, KPI Monitoring

Industry

Hospitals and Health Care

Description

Overview About Specialized Dental Partners: Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support. Job Summary: The Manager of Patient Billing will oversee the patient billing operations across a multi-location dental services organization with 250 practices. This role is responsible for ensuring accurate, timely, and compliant billing processes, while driving efficiency, standardization, and patient satisfaction. The Manager will collaborate with practice managers, and partner with revenue cycle leadership to optimize financial performance. Responsibilities Key Responsibilities Ensuring consistent performance across all practice locations. Develop and implement standardized billing policies, procedures, and workflows. Monitor KPIs such as days in accounts receivable, claim denial rates, and patient collection metrics Operational Excellence Oversee patient statement platform Implement technology solutions to streamline billing processes and improve accuracy. Compliance & Quality Maintain compliance with HIPAA, state, and federal regulations. Conduct regular audits to ensure billing accuracy and adherence to organizational standards. Stay current with changes in dental insurance policies, coding, and reimbursement guidelines. Collaboration & Communication Partner with practice managers and front desk staff to resolve patient billing concerns. Provide clear reporting and updates to senior leadership on billing performance and trends. Patient Experience Ensure billing practices are patient-friendly, transparent, and supportive of positive patient relationships. Oversee patient inquiries and escalations, ensuring timely and empathetic resolution. Qualifications Required Qualifications: 3+ years of experience in healthcare billing, dental billing, insurance claims, and/or revenue cycle management. 3+ years of experience with billing software and electronic health record (EHR) systems. 3+ years’ experience working with Microsoft Excel including: Formulas, graphing, pivot table creation, and data merging Preferred qualifications: Bachelor’s degree in business administration, Healthcare Management, Finance, or related field Proven ability to collaborate across large-scale, multi-site operations locations. Excellent communication and problem-solving skills. Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

Responsibilities

The Manager of Patient Billing will oversee billing operations across 250 practices, ensuring accurate and compliant billing processes while driving efficiency and patient satisfaction. This role involves collaboration with practice managers and revenue cycle leadership to optimize financial performance.