Manager of Premium Seating | Full-Time | PPL Center at Oak View Group

Allentown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

56000.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Client Relations, Negotiation, Marketing, Communication, Project Management, Customer Service, Team Collaboration, Event Management, Proposal Development, Grassroots Marketing, Revenue Generation, Inventory Control, Reporting, Relationship Building, Flexibility

Industry

Entertainment Providers

Description

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department. This role pays an annual salary of $48,000-$56,000 and is commission eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 13, 2026. About the Venue PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA managed by OVG360 and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations and many more. Responsibilities Execute against a marketing plan/project timeline and deliver on time Manage internal and external sales process Conduct outbound sales calls designed to secure new premium seating rentals Negotiating, closing and implementing premium seating deals Develop and maintain positive relationships with clients Develop project proposals, sales materials, and presentations where applicable Create and implement grassroots marketing campaigns to maximize account awareness and exposure Assist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbase Develop sales leads Report on sales and marketing activity as requested Adhere to established reporting procedures for all sales activity Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities Work closely with other OVG staff in the region to prospect and close warm leads Achieve premium seating rental revenue goals and budgets Interact in a professional manner with senior level executives and management (Team, Spectra, etc.) Create repeat client initiatives to better serve corporate clientele Track prospecting, sales and inventory, and manage sales reports Develop inventory control systems (with assistance from OVG corporate) Other duties as assigned Qualifications Preferred minimum of 3-5+ years of experience in premium seating sales and/or servicing Demonstrates or has prior premium seating experience/knowledge of local market Proven track record of generating new business and retaining clients Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field Computer proficiency in Microsoft Work, Excel and PowerPoint Strong written and verbal communications skills Ability to work a flexible schedule including evenings, weekends, and holidays is required Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Responsibilities

The Manager of Premium Seating will oversee the sales and service operations for premium seating at the PPL Center, including managing sales processes and client relationships. This role also involves executing marketing plans and achieving revenue goals.