Manager of Service, Canada at Voith Hydro
Oakville, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

12 Dec, 25

Salary

0.0

Posted On

13 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT THE VOITH GROUP

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
For our Voith Hydro North America team, we are currently searching talents for the position of:

How To Apply:

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Responsibilities

Main responsibilities:

  • Act as regional business development lead for all service offerings (OPEX, LTSA, CAPEX, Spares, Digital) and strengthen customer relationships and managing the regional pipeline in SalesForce.
  • Drive achievement of sales targets, including consistent monthly order intake, year-over-year growth in orders received, and operating profit improvements, with clear accountability for delivering business results
  • Represent Voith as the primary regional contact for service delivery, acting as the face of HyService during customer interactions and warranty follow-ups, and maintaining strong customer relationships.
  • Contribute to strategic planning and organizational development, supporting annual sales planning, developing winning proposals, and shaping the long-term growth of the service business
  • Business Development advocate for all HyService Opportunities (OPEX, CAPEX, AUTOM/DIGITAL and SPARES)
  • Lead the strategy for growth of their service region.
  • Conduct frequent customer visits to generate growth and identify leads.
  • Strengthen customer relationships and develop new customers.
  • Drive sales and marketing of new services and products.

Other responsibilities:

  • Support to develop winning OPEX proposals working together with the Service PMr (SPMr).
  • Be the customer interface for all HyService proposals (CAPEX, OPEX, SPARES and AUTOM/DIGITAL).
  • Be the face to the customer for HyService projects in the region.
  • Support annual sales planning.
  • Ensure customer satisfaction from quotation to execution, acting as the key interface between the customer and Voith to align expectations, guide performance, and embed the customer perspective in all project activities. Take responsibility for achieving financial target KPIs (… M€ OR) and ensuring profitability of the service region.
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