OVERVIEW

Reporting to the Director of Support Services, the Manager of Support Services provides direct leadership to the housekeeping, laundry, and food service teams at PEI Atlantic Baptist Homes Inc., a 116-bed nursing home care facility. The Manager ensures compliance with policies, procedures, and standards while supporting effective service delivery and staff development within the Support Services departments. This role is key to maintaining a clean, safe, and welcoming environment that supports high-quality, compassionate care for residents.
The ideal candidate has leadership experience in seniors’ care, long-term care, or hospitality, with a strong background in facility management and service delivery. Strong organizational, communication, and problem-solving skills are essential to lead a multidisciplinary team and ensure compliance in a unionized setting.

QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Social Work, Healthcare Administration, Business Administration, Nutrition/Food Service, Management, or related field. An equivalent combination of education and experience in healthcare, hospitality, or facility operations will also be considered.
• Strong leadership experience in managing multidisciplinary teams, particularly overseeing housekeeping, dietary/kitchen services, and maintenance management is advantageous.
• Knowledge of regulatory requirements in a long-term care or hospitality setting, including experience working in a unionized environment.
• Excellent communication, problem solving, organizational, and collaboration skills.
• Ability to multitask in a fast-paced environment while ensuring high-quality service delivery.