JOB SUMMARY:

The Manager of University Events and Community Projects is responsible for managing internal and external groups utilizing campus facilities; marketing facilities; identifying service needs; supporting daily event operations.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree.
• 1 year of experience in conference and/or special events management

PREFERRED EDUCATION & EXPERIENCE:

• None

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of presentations and interpersonal relationship techniques.
• Knowledge of customer relationship management.
• Knowledge of basic accounting practices.
• Skill in some or all components of Microsoft Office.
• Skill in the navigation of Microsoft Windows.
• Ability to implement various scheduling programs.
• Ability to interact with constituencies and peers.
• Ability to review and make recommendations to improve, streamline processes, and be in compliance with policies.
• Ability to train and lead staff.

PHYSICAL REQUIREMENTS (WITH OR WITHOUT ACCOMMODATIONS):

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

1. Facility Coordination: Acts as a liaison between customers and University departments for facility bookings and arrangements. Communicates with all levels of University staff and external groups, interpreting and explaining facility policies. Addresses special service requests or policy deviations and represent University Events at meetings with customers, both on and off campus.
2. Documentation and Communication: Distributes event-specific paperwork, including facility reservation forms, application letters, approval forms, and monthly calendars. Communicates administrative, financial, and technical information to relevant parties.
3. Event Facilitation: Assists the director in coordinating facility and personnel needs for events. Monitors the receipt of applications, contracts, deposits, and insurance forms. Coordinates vendor services, requests quotes from other departments, and estimates event costs.
4. Revenue Monitoring and Billing: Prepares and issues event billing. Monitors accounts receivable and payable, conducting monthly audits to ensure alignment with budget reports. Reconcile charges and receipts with departments that provided services, and assist with maintaining facility, billing, and accounting records.
5. Quality Assurance and Event Management: Schedule and oversee student office employees and summer conference program assistants. Troubleshoot and resolve issues during events. Provide on-site management for conferences and special events to ensure quality service and smooth operations.
6. Commencement and Summer Events Support: Provides assistance in organizing and facilitating commencement ceremonies and summer events.
7. Performs other related duties as assigned.