Manager, Office at Lifepoint Health

Georgetown, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Patient Testing, Pre-certification, Authorization, Insurance Verification, Registration System, Phone Etiquette, Medical Terminology, Billing, Collections, Computer Proficiency, Mathematical Skills, Communication, Problem Solving, Project Planning, Staff Management

Industry

Hospitals and Health Care

Description

Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Georgetown Community Hospital is an acute care hospital with 75-beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency and diagnostic services. From our bariatrics to women’s services to radiology, we have a wide range of services serve our community. Where We Are: Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky’s fastest growing city and home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian-era downtown with architectural charm and locally-owned shops, restaurants, craft breweries and a bourbon distillery. Why Choose Us: * Health (Medical, Dental, Vision) and 401K Benefits for full-time employees * Competitive Paid Time Off / Extended Illness Bank package for full-time employees * Employee Assistance Program – mental, physical, and financial wellness assistance * Tuition Reimbursement/Assistance for qualified applicants * Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance * Professional development opportunities * And much more… Position Summary Schedules patient testing, procedures, and admissions while ensuring accuracy and compliance with hospital and insurance requirements. Obtains pre-certification or authorization numbers and enters them into the scheduling or registration system. Collects and verifies accurate insurance information and enters it into the system. Answers incoming phone calls and provides assistance to patients and physician offices regarding scheduling and requirements for services. Reports to: Market Director, Physician Services FLSA Status: Exempt Position. Minimum Qualifications Education: Bachelor's Degree in related field required Applicable work experience may be used in lieu of education License: N/A Certifications: N/A * Minimum Work Experience: Prior scheduling experience in a healthcare environment is strongly preferred. * Medical terminology, billing, and/or collection experience preferred. * Computer experience required. Required Skills Business Mathematical Skills – * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Moderate Computer Skills – * Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. * Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Complex Communication – * Frequently communicates complex information and interacts with management. * Can present, resolve, and address delicate situations. * Can motivate and persuade others. Varied Business Problems – * Problems are varied and complex, requiring analysis or interpretation of the situation. * Problems are solved using knowledge and skills, general precedent, and practices. Department Specific – * Decisions impact the management and operations within a department. * May contribute to business, and operational decisions that affect the department. Independent Judgement – * Provides and sets goals and priorities for functional area. * May make recommendations for department policies, practices, and programs. * Makes decisions for and/or resolves problems for others. Project Planning/Organization – Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation. Essential Functions * To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. * Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. * Manages staff relations including performance management, staff satisfaction, and conflict management. * Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. * Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. * Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. * Creates and fosters an environment that encourages professional growth. * Ensures department stays focused on their important role in the continuum of care. * Regular and reliable attendance. Perform other duties as assigned. * Additional Information: * Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. * Access to and/or works with sensitive and/or confidential information. * Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). * Skilled in the application of policies and procedures. * Knowledge of Business Office Standards and Recommended Practices. Supervisory Responsibilities: * Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. * Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Non-Essential Functions * Performs other duties as assigned. Travel Requirements: * Minimum overnight travel (up to 10%) by land and/or air. EEOC Statement: Georgetown Community Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Responsibilities

This role involves scheduling patient testing, procedures, and admissions while ensuring accuracy and compliance, which includes obtaining necessary pre-certifications and verifying insurance information. The manager will also oversee staff relations, performance management, recruitment, payroll, and monitor departmental budgets and regulatory compliance.