“Ocean Island is more than a hostel, it’s an experience - an experience akin to being kidnapped by 100 of your closest friends”- Lonely Planet Canada Guidebook.

JOB DESCRIPTION:

• In a nutshell: being a master front desk agent, training, supervising and leading staff, helping to drive improvements.
• Most of the time is spent at the front desk, which is the heart of our operations. Shifts are typically 7am to 3pm and 3pm-11pm.
• Strong focus on sales, guest experience and helping to resolve any guest issues.
• Assisting with hiring of new front desk staff.
• Helping to lead and inspire the team and create a positive workplace.
• Admin and back office assorted tasks.
• Being somewhat involved in other areas, such as food, bar and housekeeping.

EXPERIENCE AND QUALIFICATIONS:

• Supervisory experience in the tourism, retail or food and beverage industry is essential.
• Interested in hostels and travel culture.
• Flexible, organized problem solver who enjoys managing new situations on an ongoing basis.
• Integrity, calmness and a positive approach to life.
• Interest in progressing professionally.
  Job Types: Full-time, Permanent
  Pay: From $28.00 per hour

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• Paid time off
• Store discount
• Vision care

Experience:

• Hostel/Hotel Front Desk: 2 years (preferred)

Location:

• Victoria, BC (preferred)

Work Location: In perso

Please refer the Job description for details