Manager on Duty at Courtyard by Marriott Somerset KY

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

79000.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Managerial Experience, Customer Service, Conflict Resolution, Staff Supervision, Property Management Systems, Local Knowledge, Relationship Building, Financial Management, Self-Motivation, Problem Solving, Fast-Paced Environment, Enthusiasm, Negotiation Skills, Communication Skills, Team Leadership

Industry

Hospitality

Description

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Manager on Duty in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers. Position: Full Time Salary Range $77,000 - $79,000 AUD Position Summary: Manage day-to-day operations and ensure the quality and standards of the hotel are met Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries whilst providing a friendly, genuine service with each traveller experience Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations Build and strengthen relationships with existing and new travellers to enable future bookings Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals. About You: Experience with OPERA property management system or similar 1 Year Relevant experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Four Points is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now! At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Responsibilities

Manage day-to-day operations and ensure the quality and standards of the hotel are met. Assist guests with check-in and departure processes while providing friendly service and resolving any complaints or conflicts.