Manager, On Duty Manager at Mynt

, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud computing, Mobile wallet technology, Incident management, Production change management, Failure disaster management, Kubernetes, Rancher, Prometheus, Grafana, ELK stack, AWS Cloudwatch, Alibaba Cloud, Root cause analysis, System monitoring, Infrastructure management

Industry

Financial Services

Description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! ROLES AND RESPONSIBILITIES Knowledge in cloud computing, mobile wallet technology and industry best practices. Learn and understand the relationships of applications, systems, infrastructure, network, and other technologies. This includes bottleneck identification and fail-over design. Responsible for the design and landing of various types of business operations and maintenance solutions, including but not limited to: online issue/incident management, full-dimensional full-link monitoring and management, online production change management, failure disaster management, major event management and stability culture construction. Interacts with various teams of the SDLC (Software Development Life Cycle) phases in determining and fixing root cause of the issue in a timely manner. Works with various teams and monitors service reliability during application deployments Must have solved at least 5 potential P1 and P2 cases reduced to lower severity levels per analysis of logs and system behavior within 1 to 2 hours of incident detection 1 year+ experience in any of the following: - Kubernetes / Rancher application maintenance and optimization - Prometheus-Grafana monitoring solution, ELK stack visualization, logs extraction, and alarm creation - AWS Cloudwatch or Alibaba Cloud monitoring, dashboard and alarm creation Good RCA documentation skills through data gathering and detailing out mitigations / corrective measures done, which will be used during post-mortem meetings. What We Offer Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. is a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. As an affiliate of Globe Telecom, Ant Group, Ayala, and various other global shareholders, Mynt provides secure, accessible, and convenient fintech solutions to individuals, businesses, and organizations. Mynt is recognized as the Philippine’s first and only duacorn with the support of its distinguished local and global shareholders. Mynt operates two fintech companies: GCash, a micropayment service that transforms the mobile phone into a virtual wallet, and Fuse, a tech-based lending company that enables Filipinos to get access to credit. is a lending institution registered with the Philippine Securities and Exchange Commission that caters to the underserved and unbanked population in the Philippines, aiming to create and sustain opportunities for growth and stability for individuals and businesses alike through responsible and fintech-enabled lending. Fuse’s credit and lending products are powered by GCash’s in-house trust platform, GScore. Fuse is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.)

Responsibilities

The On Duty Manager is responsible for designing and maintaining business operations, including incident management and full-link monitoring. They interact with various teams to identify root causes of issues and ensure service reliability during application deployments.