Manager on Duty / Marketing Coordinator at Silver Strike Investments LLC
Colorado Springs, Colorado, United States -
Full Time


Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Assistance, Casino Floor Management, Conflict Resolution, Promotion Execution, MCing, Marketing Coordination, Player Software Programming, Report Generation, Promotional Rule Writing, Customer Service, Cash Handling, Accurate Calculation, Organizational Abilities, MS Word, Excel

Industry

Gambling Facilities and Casinos

Description
Description This is an entry level position that will allow you to learn casino marketing while having fun executing promotions and interacting with our guests in relaxed atmosphere. Some casino/guest service experience is preferred but not required – upbeat personality, positive attitude and ability to learn are the most important qualities to perform this job. Summary: Responsible for Guest Assistance and Managing the casino floor throughout their shift. Work with all departments and is responsible for any activities on property during their shift. Log shift events and numbers are regularly report to General Manager and other executives. Solve conflicts and disputes. Assist with casino promotions (like drawings and bingo) from start to finish (planning, preparation, execution, MC) Coordinate marketing efforts throughout the property Program player/marketing software (full training will be provided) Generate simple reports and write promotional rules (basic MS Word and Excel knowledge will be helpful) Be knowledgeable of and able to explain/promote all Casino and Marketing events Make guests feel welcome and are given responsive, friendly, and courteous service at all times. Sign up and issue guests Player’s Cards. Answer incoming calls and transfer calls as needed. Gold Ranch Casino and RV Resort offers: Paid Time Off Free Meals while on Shift Employee Discounts Full Medical/Dental/Vision Benefits Employee Awards and Events Requirements Education/Experience: High School Diploma or GED equivalent preferred Language Ability: Must be able to communicate effectively in verbal and written English language Math Ability: Good math skills; ability to calculate money accurately Certificates and Licenses: The ability to obtain a Gaming Registration Card Physical Requirements: Ability to stand for extended periods of time Reaching, bending, stretching, lifting up to 20lbs Ability to work in a noisy, smoky casino environment Ability to work in a small, confined, office-type setting Knowledge/Skills: Excellent organizational abilities Ability to handle cash, calculate accurately, analyze, and account for cash and coin Excellent Customer Service skills
Responsibilities
This entry-level role involves managing the casino floor, assisting guests, and executing marketing promotions, including planning, preparation, and acting as MC for events like drawings and bingo. The manager will also log shift events, report to executives, and resolve disputes during their shift.
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