Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work at Canadian Blood Services’ 1800 Alta Vista Dr, Ottawa ON or 777 William Ave, Winnipeg, MB location based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 80% of their work time. This requirement may vary depending upon circumstances.
Job category: Continuous improvement and project management
Job posting ID: 7696
Employment status: Regular full-time
Classification: PTS/MGT/IT B
Salary/Rate of pay: $106,890 - $123,178
Application deadline: 2025-09-19

APPLICATION REQUIREMENTS:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.
  Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

TOGETHER, WE CAN MAKE ALL THE DIFFERENCE IN THE LIVES OF OTHERS.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

DESIRED EDUCATION AND SKILLS

• Completion of a bachelor’s degree in industrial engineering or closely related field is required.
• Certification in Lean manufacturing or related field.
• 10 years within a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
• Proven experience implementing continuous improvement strategies on the shop floor, combined with the ability to explain in layman’s terms to front line staff.
• Experience facilitating and implementing change management methodologies.
• Experience with waste reduction, standardized work, one-piece flow, just in time production, 5S, trying to keep WIP to a minimum, and inventory reduction.
• Advanced process analysis and design expertise.
• Must be conscientious and maintain confidentiality in daily operations.
• Requires effective oral and written communication skills, excellent interpersonal skills, and computer literacy.
• Strong Project Management skills are required.
• Must be able to work in a team environment.
• Experience with directing and delegating to cross-functional continuous improvement project team members.
• Experience with incorporating adult learning principles is an asset.

ABOUT THE ROLE

Canadian Blood Services is looking for a Regular, Full-time Manager, Operational Excellence to join our dynamic Operational Excellence team.
The Operational Excellence team is responsible for supporting Canadian Blood Services by empowering our employees to improve their own processes, so that problems can be easily surfaced and solved for good.
In this role, you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and includes workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service.
You will also facilitate, lead and present process improvement workshops and kaizen events; develop, present, and actively promote continuous improvement activities; lead efforts to reduce cost, improve efficiency to meet planned objectives and provide scorecard reporting of continuous improvement activities and progress.

IF THIS ROLE RESONATES WITH YOU, WE ENCOURAGE YOU TO APPLY BY PROVIDING YOUR UP-TO-DATE RESUME. THIS COULD BE YOUR FIRST STEP TOWARDS A MEANINGFUL AND INSPIRING CAREER. COME TO WORK EACH DAY KNOWING THAT YOU SAVE LIVES.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.
Applicants who require accommodation should discuss their needs with us.