The main purpose of the OPC (Operational Permanent Control) team locally is to ensure the effective management of the group policies and procedures to maintain and enhance a robust risk and operational control framework with regard to the first line of defence.
The Head of OPC and the OPC team collaborate locally and globally to manage the non-financial Risk and permanent control framework within the Channel Islands. Their activities cover all operational risks listed in the Group risk libraries, which include but are not limited to fraud, outsourcing/shoring, conduct, IT, GDPR, compliance and breach of regulations.
The post holder has line management responsibility for the resources employed within the OPC function.
Key responsibilities, include the effective implementation, stakeholder engagement, management and quality assurance relating to:
All aspects of Procedure management (implementation, application, cascading)
Identification, management and cascading of the risks through the Risk and Control Self-Assessment framework, in close collaboration with key stakeholders
Ensure the control plan is maintained and enhanced, and control results are reviewed and analysed by the management of the location and when relevant by operational teams / relevant stakeholders and that, according to the results, action plans are defined if needed locally.
Incident managed to include analysis, quality reviews and corrective measures that have to be implemented, jointly with the relevant stakeholders
Contribute management information, KPIs and reporting to organized committees and meetings
Lead a high performing OPC team that positively delivers against the department goals and local strategy
As a manager, ensure full compliance with Conduct policies
Competencies
Broad Operational Risk and Control Management experience and risk awareness
High attention to detail and a strong commitment to quality control
Effective stakeholder engagement
Effective Time Management: Be able to work on multiple assignments and complete high-quality work against strict and competing deadlines, with timely updates to stakeholders
Effective Communicator with excellent writing, reporting and verbal communication skills
Personal Conduct: demonstrates the highest levels of ethics, integrity and conduct
Competent and positive people management skills, leading by example
Effectively communicates and manages change; solution driven
A can-do attitude with a strong ability to work on own initiative
Accountability – takes initiative and is accountable for their role
Analytical ability, with some knowledge of Tableau/PowerBI reporting tools (or similar) a plus

Please refer the Job description for details