Manager, Operational Risk Management, Group Functions at Manulife

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Data Analysis, Collaboration, Project Management, Communication, Problem Solving, Ethical Standards, Operational Risk, Regulatory Knowledge, Standards Development, Risk Assessment, Stakeholder Engagement, Thematic Risk Reviews, Risk Indicators, Accountability, Transparency

Industry

Insurance

Description

The Manager, Operational Risk Management of Group Functions (i.e., Human Resources, Finance, Marketing et al) will be responsible for assisting the Director of Risk with their mandate to execute an effective risk governance and management program. Key Responsibilities: Lead or Support activities to facilitate the effective implementation of Manulife standards, methodologies, oversight, and reporting across Manulife’s Operational Risk Taxonomy. Collect, review, and reconcile risk data including, but not limited to, internal and external risk incidents/ loss events, issues and corrective actions, key risk indicators, and others to leverage for Organizational thematic risk reviews and actionable insights delivery. Identify emerging risks to strengthen risk oversight across Manulife Operational Risk Taxonomy categories. Develop and support creation and rollout of Standards and Methodologies for several of Manulife’s Operational Risk Taxonomy categories (i.e., Fraud, Transaction Processing, People/Talent Risk etc.) Synthesize and analyze risk data to produce an informed opinion on Manulife’s enterprise operational risk posture. Develop close partnerships and provide value-added collaboration with business and functional leaders to ensure that key risks are properly identified, managed, and mitigated and reported to support Operational Risk Taxonomy reporting coverage. Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization. Required Qualifications: A risk professional with a minimum of 4 years of risk management, finance, and/or audit experience Strong working knowledge or equivalent experience applying risk management routines for one or more of Manulife’s Operational Risk Management Taxonomy categories (i.e., Transaction Processing Risk, Data Risk, People and Talent Risk, Change Risk, Fraud Risk etc.) and familiarity with the current regulatory environment and the risks facing Financial Institutions. Proven expertise and knowledge of ORM concepts and practices (Risk and Control Self Assessments, Risk Indicators, risk events, scenario analysis). Proven experience in development, communication, training and ongoing management of operational risk standards and methodologies. A strong moral compass and a commitment to high ethical standards. Strong collaboration and partnering skills and proven ability to develop effective working relationships with business and functional partners to influence decisions. Strong program and project management skills and ability to independently manage multiple conflicting priorities and deliver a quality result within tight deadlines. A highly motivated and results-oriented individual with an established track record in building effective programs and transforming strategy into action. Highly developed business acumen with ability to synthesize complex information from various sources, identifying key points and issues. Solid analytical and creative problem-solving skills and the ability to motivate others to implement new solutions. Excellent verbal and written communication skills, including ability to articulate complex technical issues. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.

Responsibilities

The Manager will assist the Director of Risk in executing an effective risk governance and management program. Key responsibilities include implementing risk standards, analyzing risk data, and developing partnerships with business leaders to manage and mitigate risks.