Manager, Operations & Business Analytics at Subway

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

113200.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SQL, Excel, Alteryx, Tableau, R, Python, Data Analysis, Business Intelligence, KPI Tracking, Forecasting, Communication, Relationship Building, Influencing Skills

Industry

Restaurants

Description

Region: Toronto Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: We have an exciting opportunity to support our Analytics team as Manager, Operations & Business Analytics based in Toronto. The Manager of Operations Business Analytics role leverages data and analytics to support operational performance, improve franchisee profitability, and guide decision‑making across the Canadian business. This role is suited for someone who thrives in a fast‑paced environment, is naturally curious, and enjoys using data to solve complex business problems in partnership with Operations and cross‑functional teams. Responsibilities include but are not limited to: Partner with Field Operations to evaluate performance trends and provide actionable insights that support market growth, sales, traffic, productivity, and profitability Build and maintain operational reporting, dashboards, and tools that streamline analysis and improve visibility into business performance Provide partial analytical support to Marketing, including KPI tracking, campaign performance reporting, and market‑level insights to support strategy Collaborate cross‑functionally across Operations, Marketing, HR, and Finance to align on KPIs, ensure data consistency, and support decision‑making Support test markets and pilots through data collection, forecasting, pre/post test analysis, and recommendations that inform national launch decisions Contribute to data quality, process improvements, and analytics best practices across the organization Collaborate with Global partners to share learnings and best practices Provide ad‑hoc decision‑support to business leaders as needed Qualifications (some examples listed below): Bachelor’s degree in Analytics, Business, Math, Statistics or related field required. 3-5 years of experience in analytics, business insights, or business intelligence—preferably in consumer-facing, retail, or multi-unit businesses Advanced ability in SQL and Excel are required; proficiency with BI tools like Alteryx and Tableau, as well as statistical programs like R and Python are considered an asset Strong business and data analytics acumen with the ability to simplify complex data into clear business outcomes Excellent verbal and written communication skills Ability to operate in a fast‑paced and dynamic environment Strong relationship‑building and influencing skills Experience in QSR, retail, or multi‑unit environments considered an asset Interpersonal, relationship-building and networking skills with a self-motivated attitude to work. Language requirements: Fluent in English – any additional language a plus. What do we Offer? Insurance Plans (Medical/Life) Pension/401K/RSP (country specific) Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Volunteering time And Many More….. Compensation: The base pay range for this role is $90,600 – $113,200 CAD annually Pay within this range will be determined in good faith based on job-related factors, which may include skills, experience, education/training, location, and internal equity. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Responsibilities

This role partners with Field Operations to evaluate performance trends and provide actionable insights supporting market growth, sales, traffic, productivity, and profitability. Responsibilities also include building operational reporting, dashboards, and tools, and supporting test markets and pilots through data analysis.