Manager Operations ( Journal Management /Publishing Background) at Wolters Kluwer

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Supervision, Process Management, Communication, Problem-Solving, Data Analysis, Time Management, Quality Assurance, Safety Standards

Industry

Software Development

Description

About the Role: As a Manager, Operations, you will play a crucial role in overseeing the daily activities of a dedicated team, ensuring seamless coordination across various operational functions. Join us to help enhance efficiency, optimize processes, and contribute to our overall operational success, fostering an environment that strives for continuous improvement and excellence. Responsibilities: • Supervise daily operations in fulfillment, logistics, warehousing, and production. • Monitor team performance and provide regular feedback, coaching, and guidance. • Implement and maintain standard operating procedures across multiple operational areas. • Ensure accurate and timely processing of orders, shipments, and inventory controls. • Coordinate with cross-functional teams to resolve operational issues and improve workflows. • Conduct routine audits and inspections to maintain quality and efficiency standards. • Support the development of capacity plans and production schedules. • Analyze operational data to identify trends and implement corrective actions. • Assist in budget preparation and ensure efficient cost management within assigned areas. • Foster a culture of safety, compliance, and teamwork. Skills: • Team Supervision: Ability to effectively manage and guide a team in daily operations. • Process Management: Knowledge of standard operating procedures across fulfillment, logistics, and warehousing. • Communication: Strong verbal and written communication skills for coordinating with diverse teams. • Problem-solving: Ability to identify and resolve operational issues promptly. • Data Analysis: Proficient in analyzing operational data to drive decisions. • Time Management: Capability to prioritize tasks and manage time effectively. • Quality Assurance: Understanding of quality standards and ability to conduct audits. • Safety Standards: Knowledge of safety practices and regulations in operations. • Day-to-day oversight of homogenous support team • Supervises the daily activities of support team(s) or entry-level professionals, typically conducting structured and predictable work • Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors; typically does not perform the work supervised • Assignments are received as tasks to be completed • Executes functional/departmental plans, applying required resources from own team to deliver objectives • Work is guided by policies, procedures and the local business plan; receives review, guidance and oversight from manager • Has accountability for individual performance results and hire/fire decisions, although may defer to higher levels for final decisions Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Responsibilities

The Manager of Operations will supervise daily operations in fulfillment, logistics, warehousing, and production while ensuring accurate and timely processing of orders and shipments. They will also monitor team performance, implement standard operating procedures, and coordinate with cross-functional teams to resolve operational issues.