Responsibilities

Main Duties:

• To be the department lead in their specialist function and ensure a consistent and streamlined approach in line with identified strategic directives, whilst maximising cost efficiencies, return on investment and quality standards.
• To be responsible for the organisation's and delivery of operations, administration and support service teams across the Cluster(s). Implementing a 'service culture' and ensuring efficient, effective staff deployment and, with the HQ team, recruitment of high calibre candidates to join the Aldar Education Operations and Support Service teams.
• To support and advise key functions within the Cluster and Aldar Education HQ on operational, financial, HSE and Audit & regulatory compliance matters and be accountable for their effectiveness using robust performance management systems.
• To implement processes and provide strategic guidance to the Principal, Senior Leadership and Aldar Education HQ on audit and regulatory compliance matters, ensuring that schools maintain compliance throughout the year in all authority and internal audit visits.
• To ensure that all Operations and Support Service staff are supported with high quality continuous professional development and training which contributes to the development and achievements of each school.
• To oversee the key strategic objectives for the cluster through formulating and leading on specific aspects of the school business and/or improvement plan as they relate to operations and support services.
• To drive a positive and proactive health and safety culture throughout their cluster teams and act as a champion for health and safety.
• Oversee the efficiency of support functions (Procurement, IT etc.) in coordination with HQ functional reporting lines.
• Regular liaison with project stakeholders to ensure operational excellence and efficiencies across schools and at cluster level.
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Specific Duties:

General Operations:

• To support the Principals and OM in implementing the agreed business strategy for both the School and Cluster.
• Development and implementation of policies, systems, processes and student safeguarding measures relevant to their cluster and in conjunction with Aldar Education HQ to ensure business continuity and service deliverables.
• Initiate and identify good practices within their cluster and ensure these are shared throughout the group in order to streamline operations, processes and policies and secure efficiencies.
• Be contactable outside of normal School hours, available to attend site to support the Operations Team when required in line with the Aldar Education Critical Incident Response Protocols.
• Support the OM and all project stakeholders in the effective delivery of key projects such as new builds and major expansions, sharing knowledge and good practice during project execution.
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