Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

POSITION SUMMARY

The Manager, Passenger Vehicle position is a key position responsible for managing accounts and supporting business development for the Passenger Vehicle residual value insurance business. This includes managing day-to-day client activity, insurance enrollments, claims, policy documents and regular reporting on revenues and account activity to senior management. The manager also plays an important role in business expansion and account management in new markets outside of North America and China.
In addition to the PV Team, this individual works closely with the Legal, Quant and Accounting Teams. This position requires interaction with clients, brokers and senior management.

POSITION REQUIREMENTS

Education and Experience:

• Bachelor’s Degree required.
• 7 to 10 years’ Account Management experience.
• 5 years insurance experience required.
• Familiarity with automobile industry, auto leasing and/or finance a plus.

Technical Knowledge / Skills:

• Strong written, verbal and analytical skills.
• High level of proficiency with Microsoft Office Suite. SQL experience a plus.
• Capability to develop and articulate well-reasoned perspectives and rationale, verbally and in writing.
• Ability to evaluate and select methods for best achieving objectives.
• Expertise in insurance account and claims management.
• Data skills, including effective collection, management, analysis and interpretation, a plus.
• High level of analytical and problem-solving skills to identify potential alternatives and recommend solutions to meet client and company needs.

Key Competencies (self management, collaboration and leadership)

• A strong work ethic with a commitment to ongoing learning and development.
• Entrepreneurial focus and drive.
• Excellent organizational and workload management skills
• Strong attention to detail.
• Project management capability.
• Highly collaborative and team focused with a sense of urgency.
• Excellent interpersonal skills in person and over video/phone.
• Ability to deliver results and manage deadlines while working on multiple projects, processes or tasks.
• Ability to work independently to solve complex problems with limited oversight.
• Excellent communication, collaboration and relationship building skills with all levels of the organization and external parties.

Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

PRIMARY DUTIES AND RESPONSIBILITIES

• Act as primary contact point for insurance clients regarding general questions and operational matters.
• Manage renewal and policy modifications with existing PV clients.
• Assist in business development efforts from initial inquiry to policy issuance.
• Regularly serve as an internal liaison between PV and Quant and Legal departments on underwriting, surveillance and policy questions.
• Manage weekly reports and client updates for senior management.
• Manage client insurance enrollment process.
• Manage processing of and client interaction for PV insurance claims.
• Manage Aging Report and follow-up on overdue premiums.
• Manage department Quarterly Business Review document drafting and review.
• Support year-end planning processes.
• Provide training and oversight to junior staff as needed.
• Stay current with auto and insurance industry trends and developments.

SECONDARY DUTIES AND RESPONSIBILITIES

• Efficiently manage projects to ensure timely and successful completion.
• Coordinate and collaborate with various departments to streamline operations.
• Ensure documentation of department process and procedures is up to date.