Job Description:

WHY JOIN US?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled oppurtunity to lead and learn, partner and connect, care and be cared for, this is your home.

• Functions as the Contracts Team contact with contracted service providers and vendors on issues related to interpretation and implementation of performance specifications and resolution of issues as they arise
• In conjunction with the Director, manages contracted service provider and vendor performance and our service agreements according to established Government/ministry directives and Ontario Health atHome goals and objectives
• Develop strategies for successful Participates in and supports negotiation of performance agreements with contracted service providers and vendors and contributes to the development of related policies, procedures or strategies for performance management
• Contributes to analysis of local and regional system performance within the context of provincial performance goals, and assesses the implications for management of contracted service provider and vendor performance targets
• Reviews and validates performance reports, determines performance against contract specifications and makes recommendations to address emerging issues or requirements for remedial action in consultation with the Director
• Effective management of risk at Ontario Health atHome by applying expertise/leadership in the identification, assessment, mitigation and prioritization of perceived and/or actual patient and sector risk situations
• Maintains oversight of contract CHRIS database to meet contractual obligations
• Leads and/or collaborates with internal and external stakeholders in quality improvement initiatives
• Provides leadership to staff reporting to them as required, and monitors their work, and priorities during projects and assignments; this includes ensuring adherence to maintaining all appropriate and required documentation and record keeping
• Performs on-call support to operational divisions after hours if required
• Embodies Ontario Health atHome mission, vision and values and applies quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work
• Exemplifies, embraces and intentionally promotes an inclusive work environment where all are meant to feel they belong
• Continually demonstrates a commitment to create a positive culture of equity, inclusion, diversity and anti-racism
• Other duties as assigned, including supporting various committees and working groups in achieving the goals of Ontario Health atHome and the ministry
  Team/Department: Patient Care Contracts
  Job Type: Temporary Full Time (15 months)
  Hours of Work: Monday – Friday 8:30AM – 4:30PM (37.5 hours/week)