Manager, Pediatric Therapy Services at Oregon Health & Science University

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Delivery, Quality Improvement, Financial Performance, Leadership, Training, Supervision, Personnel Decisions, Staffing, Problem Solving, Productivity Monitoring, Customer Satisfaction, Capacity Management, Budgeting, Compliance, Interpersonal Communication, Decision Making

Industry

Higher Education

Description

Department Overview The Pediatric Therapy Manager is responsible for service delivery, quality improvement, and financial performance in the acute care and pediatric rehabilitation program. The Pediatric Therapy Manager is responsible for leadership, training, and supervision of Occupational Therapists, Physical Therapists, Speech Language Pathologists, Licensed Massage Therapists and Therapy aides, as assigned. Personnel decisions in this position include employee selection, performance evaluation, discipline, and retention. These decisions directly affect the fiscal performance of the department as well as its effectiveness and efficiency. Patient care related decisions including staffing, problem solving, monitoring of productivity and coordination with internal and external customers for engagement, collaborative programs, and service excellence. This position is influential in promoting recovery and customer satisfaction with the patients served. The total department staff is approximately 30 employees. Function/Duties of Position Operations: Monitors capacity management - patient volume and flow and provider’s time utilization Investigate patient and provider complaints Demonstrates knowledge of national and state practice acts, CMS, and Oregon Administrative Rules Exhibits clear understanding of Medicare guidelines for therapy services Demonstrates continuing education in personnel management and appropriate clinical and healthcare management skills. Promote service, which is interdisciplinary, evidenced based and effective Personnel Management Directs supervision of all assigned staff. Interviews, hires, ensures orientation, training, and competency of employees under own supervision Coordinates with Human Resources for recruitment and required processing of position changes Communicates performance expectations, develops work plans and takes disciplinary actions for performance issues Monitors successful completion of competencies, propose salary increases, assigns and approves work Analyzes scheduling efficiency, productivity and coordinates with director and teams in problem solving. Provides follow up to improve variances. Assists employees with problem identification and resolution Builds and supports staff engagement Finance and Budget: Prepares & monitors budgets Maintains equipment and space inventories Maintains working knowledge of rehab specific billing processes, coordinating changes to ensure appropriate patient Quality and Performance Improvement: Participates, leads and coordinates continuous quality improvement which enhances clinical practice, the administrative process, and development of staff so that value-added services are provided. Assures communication to and from administration and other disciplines to service line. Partners with physicians and other disciplines in the achievement of patient care goals. Adheres to OHSU Code of Conduct and all Hospital, Clinic and Rehabilitation Therapy Services Policy and Procedures Participates as a member of the departmental compliance program Maintains core competencies and demonstrates continuous application of these skills throughout the period of employment. Other duties as assigned Required Qualifications Master’s Degree or higher Physical, Occupational or Speech Therapist with current Oregon licensure; 5 years’ experience in the field of physical therapy, speech therapy or occupational therapy and at least 3 years in a leadership role. Valid licensure and certification in Physical Therapy, Speech-Language Pathology or Occupational Therapy Job Related Knowledge, Skills and Abilities (Competencies): Experience in the management of therapy staff including training, promoting and disciplining. Excellent interpersonal and written communication skills. Strong skills in problem solving, prioritization, decision making and time management. Understanding of therapy team dynamics and ability to positively impact the work environment. Adept with computer applications Preferred Qualifications Healthcare administration/business management coursework or degree Pediatric care experience Experience in a union environment Additional Details Office work schedule associated with leadership in a clinical setting; i.e. may require long hours to achieve timely completion of work products. Occasional business travel for operations or education reasons. Subject to computer work for several hours, as needed. May be expected to utilize all patient care equipment and office equipment within work area. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

Responsibilities

The Manager is responsible for overseeing service delivery, quality improvement, and financial performance within the acute care and pediatric rehabilitation program, including the leadership and supervision of various therapy staff members. Key duties involve personnel management such as selection, evaluation, and discipline, alongside operational tasks like monitoring patient flow and investigating complaints.