OPPORTUNITY:

Title: Manager, People & Culture
Reports to: Director, People & Culture
Location: Golf Canada Head Office
Status: Full-Time (Flexible Hybrid)
Ideal Start Date: March, 2025

REQUIRED SKILLS, KNOWLEDGE, & ABILITIES:

• Post-secondary degree in Human Resources, Business Administration, or related discipline.
• Minimum of five (5) years progressive HR experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to network and build relationships effectively.
• Team player, able to work effectively with others on a diverse team.
• Strong attention to detail, time management, and the ability to self-motivate.
• Ability to work effectively under pressure in fast-paced environments.
• Working towards CHRP/CHRL designation is considered an asset.
• Experience working with HRIS (ADP, HUMI) is considered an asset.
• Experience/knowledge of processing payroll is considered an asset.
• Bilingual (English and French) is considered an asset.
• Golf knowledge or experience is not required.

1. People and Culture Business Partner (45%):

• Employee relations and management of a portfolio of Golf Canada staff through practices and processes such as: onboarding, orientation, professional development, vacation tracking, retention strategies, reviews, employment changes, year-end processes, organizational communications, offboarding, etc.
• Lead and organize quarterly staff meetings through collaboration with senior leaders.
• Responsible for generating and providing meaningful data that can be used to make strategic business decisions as required. Including but not limited to preparing the demographic report on an annual basis to inform CPO, COO, CEO, and BOD.
• Encourage a positive working environment to foster healthy management of employee relations, motivate employees, and uphold a culture of accountability and high performance.
• Collaborate on culture and engagement initiatives for the organization through oversight of social committee activities, staff engagement surveys, relocation plans, and employee policies and practices.
• Assist with review of People and Culture strategies such as policies and compensation structures as required.

1. Talent Acquisition / Retention / EDI (25%):

• Work with the People and Culture Coordinator to oversee recruitment processes including strategy, outreach, selection, onboarding, training, and orientation practices to design best in class operations.
• Provide counsel and support to hiring managers and People and Culture Coordinator as required.
• Provide recommendations and implement diversity, equity, diversity, and inclusion strategies to attract top talent.
• Recommend and implement retention strategies for organizational success.
• Oversee the exit interview process, including collection and filing of information, reporting, and consulting the appropriate individuals as required.

1. People and Culture Compliance (15%):

• Design, review and update Employee Manual (as required) staying on top of legislative requirements and good practices for supporting employee experience via this comprehensive document.
• Direct management of Office & Volunteer Governance Administrator with responsibility for policy organization, tracking, administration and office maintenance.
• Manage security settings in payroll through ADP system, assist new hires to set-up accounts following first payroll.
• Manage biweekly payroll processing in collaboration with Finance department.
• Benefits and pension administrator responsible for enrolling, updating, and offboarding all staff members into the designated plans.
• Manage HRIS system (Humi) with ongoing staff updates, documentation, vacation tracking, trainings.

1. Event Management (10%):

• Lead annual Women’s Leadership Summit in partnership with CPKC during the week of the CPKC Women’s Open as project lead covering the entirety of this conference event.
• Work cross departmentally with partnerships, sales, professional championships, and marketing over a six-month period to plan and execute the 200+ attendee summit.
• Manage outreach to potential speakers that will discuss various topics on group panels.
• Connect with local small businesses to provide corporate gifting for guests.
• Collaborate with external vendors including venue, AV, décor, gifting, charity partners.
• Drive CPKC Women’s Leadership Summit ticket sales to corporate groups and individuals.
• Manage budget throughout the planning process to ensure we are meeting financial targets.

1. Other (10%):

• Social Committee chair/member and lead all internal social events annually.
• Staff Rep of Human Resources Committee.
• Assist with other committee related work as required (i.e. EDI Alliance, Health & Safety).
• Special assignments and projects as required.