ABOUT ROUTEWARE, INC.

Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Mission:

• Transform waste collection to drive a better future for generations to come.

Our Values:

• Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
• Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers’ outcomes, our fellow team members’ well-being, and the long-term sustainability of our environment.
• Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

About Routeware, Inc.
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.

Our Mission:

• Transform waste collection to drive a better future for generations to come.

Our Values:

• Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
• Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers’ outcomes, our fellow team members’ well-being, and the long-term sustainability of our environment.
• Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

POSITION OVERVIEW

• The Manager, People Operations will play a critical role in optimizing and overseeing operations, benefits administration, and policy implementation. This individual will manage a team of two Generalists and ensure the efficient delivery of People Ops services that support the organization’s strategic goals.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of relevant experience, with at least 2 years in a leadership or managerial capacity.
• Strong expertise in HR operations, benefits administration, and policy development.
• Experience managing 401(k) plans and working with benefits vendors.
• Solid knowledge of employment laws and HR compliance requirements.
• Proficiency with HRIS systems (Rippling) and HR technology tools.
• Excellent leadership, problem-solving, and communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong analytical and organizational skills with attention to detail.
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is a plus.

RESPONSIBILITIES

• Ensure efficient and compliant processes, including HRIS management, employee records, and data integrity.
• Oversee benefits administration, including health insurance, wellness programs, and 401(k) plans, ensuring compliance and employee engagement.
• Develop, implement, and maintain policies and procedures, ensuring alignment with legal requirements and company culture.
• Drive process improvements and automation initiatives within the People Operations function.
• Liaise with People Ops Business Partner as needed.
• Lead reporting and analytics efforts related to metrics, benefits utilization, and workforce trends to drive data-informed decision-making.

THE PAY RANGE FOR THIS ROLE IS:

95,000 - 100,000 USD per year(Remote - United States