Manager - People Services & Rewards at Aecom USA

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Compensation & Benefits, Stakeholder Engagement, Customer Service, Data Integrity, Process Improvement, Leadership, Change Management, Problem-Solving, Collaboration, Compliance, Employee Experience, Metrics Reporting, Agile Workforce, Continuous Improvement, Project Management

Industry

Civil Engineering

Description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description The People Services team is a centralized Human Resources shared services function, delivering seamless, responsive, high-quality information and transaction service based on the Workday platform. People Services is focused on delivering support for a variety of HR activities, with an emphasis on core people processes related to life cycle management of employees (onboarding, exit management, payroll and employee changes), complex query resolution, policy advice and Compensation & Benefits (C&B) administration. The key objectives are to ensure accurate data on Workday and downstream systems like ADP Payroll and Oracle, whilst delivering exceptional customer service and providing support to HR and employees at all levels on complex matters. The Manager - People Services & Rewards role is responsible for delivering a service delivery framework that supports our strategy through collaboration, stakeholder engagement, best-in-class customer service, quality, compliance, and a strong focus on Compensation & Benefits (C&B). Key Responsibilities: Lead People Services team executives for onboarding, exit and employee lifecycle transactions for India. Ensure data integrity in Workday and compliance with global standards. Drive a culture of quality and high performance, with a focus on team collaboration, simplicity, and continuous improvement, driving excellent customer experience. Ensure services provided are fit-for-purpose, business focused and aligned with the HR People Strategy. Oversee and ensure accurate administration of Compensation & Benefits processes, including salary adjustments, bonus calculations, and benefits enrollment. Collaborate with the Rewards team to ensure alignment of payroll, benefits, and rewards programs with organizational goals and compliance standards. Support the implementation of global and local C&B initiatives, ensuring seamless integration into the employee lifecycle. Drive change for process improvements and efficiencies. Provide thought leadership and be responsible for the delivery of a high performing, customer focused and agile People Services function. Drive a culture of quality, continuous improvement and customer service across the People Services function – to include people, systems, and processes. Partner and collaborate with GBS Team leads and HR Business Partners to ensure a global approach is taken to service delivery and to analyze compensation trends and recommend improvements to enhance employee satisfaction and retention Understand local business drivers and operational needs, ensure where appropriate these are incorporated into service delivery. Provide guidance on C&B policies and practices, ensuring adherence to statutory regulations and internal governance. Lead special projects, ensuring the transition from project to business is seamless. Monitor and report on SLAs and KPIs to track and improve service delivery performance. Lead, inspire, motivate and up-skill the People Services teams to ensure People Services is a highly performing function. Accountable for ensuring resource levels within the function enable an agile workforce which can respond to changing volumes and business expectations. Ensure adherence to internal controls and external regulatory and audit requirements, including SOX compliance. Qualifications Proven experience in leading an HR team within a global or matrixed organization. Postgraduate in HR with 15 years of experience in managing employee services including Compensation & Benefits administration. Deep understanding of employee life cycle processes and shared service operations within the India region. Strong focus on employee experience and customer service. Experienced in stakeholder engagement and influencing at senior levels. Experience working with Workday (or similar HCM platforms), Oracle and ADP Global View or similar systems. Knowledge of compliance requirements including SOX. Ability to manage competing priorities in a fast-paced environment. Experience reporting on metrics/SLA’s/KPI’s to monitor and continuously improve the HR service. Additional Information Strategic and operational thinking Stakeholder management and collaboration Change management and continuous improvement Problem-solving and data-driven decision-making Leadership with integrity and empathy Excellent communications skills, both written and verbal About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. State/Province: Haryana Business Group: DCS Legal Entity: AEC India Business Line: Geography OH Work Location Model: Hybrid Operating Group: International Primary Location: IN - Gurgaon - 9th Floor, Infinity T

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Responsibilities

The Manager - People Services & Rewards is responsible for delivering a service delivery framework that supports HR strategy through collaboration and exceptional customer service. This role includes overseeing Compensation & Benefits processes and ensuring compliance with global standards.